all day heart rate

My all day heart rate data is not working. For the last 5 days I have no data sent to connect. Everything else sync but my all day heart rate.
Anyone know what's going on?

Top Replies

Garmin - Chris over 4 years ago in reply to JessKolko +1 verified

Please try the following if you continue to not see your OHR readings when you review your Heart Rate OHR Widget or All-Day OHR on your Garmin Connect account.: (Note: Go into Settings > Accessories &…

All Replies

0 Garmin - Chris over 4 years ago

I am sending you a private message to work with you further to resolve the issue.

0 JessKolko over 4 years ago in reply to Garmin - Chris

I'm having this same issue. After charging my device Sunday all day heart rate stopped recording. It works just fine during runs.

+1 Garmin - Chris over 4 years ago in reply to JessKolko

Please try the following if you continue to not see your OHR readings when you review your Heart Rate OHR Widget or All-Day OHR on your Garmin Connect account.: (Note: Go into Settings > Accessories & Sensors > Wrist Heart Rate and Toggle your OHR sensor off and on after each step.)

1) Power your Fenix 5 series watch off then back on again

2) Soft Reset: hold down your top left button until your watch shuts off then let go of the button once it is off.

3) Master Reset: How to Reset My Garmin Outdoor Watch

If you continue to have no OHR readings, it is going to be an issue with your watch. Please reach out to Outdoor Product Support using the information found at the bottom of the Support Center article.