Loop restart of during an activity

Hello, my Fenix 5 has been restarting in a loop during an activity (running, mtb, weight training, ...).
The only way I've found to stop these restarts is to put the activity in "resume later", as soon as the Garmin logo has passed, but in this case, I lose the training program I had planned to do.
I've done 2 factory restores and reinstalled everything but it doesn't change anything.
I use the fw20.00 / GPS 2.70.
Thank you to take this into account during the next firmware update.

  • I'm feeling like the watch restarts when it gets overwhelmed. Minimizing what it does might help. It just doesn't seem to be capable of running all the features simultaneously. Try turning off some features you don't need during the activity such as Bluetooth to phone, or 1 second recording.

  • Thank you for your response. I also think that this is the probable cause of restarts. I always had the same use of my watch and I didn't have this problem before fw 20.00.
    So I will minimize the resources of the watch on my next long running out scheduled for next Friday.

  • I recovered the "Err_log" report of my watch following a similar problem that occurred during my outing last Sunday.
    This can probably help to understand the problem.


    2697 (fenix 5) SW ver: 2000
    Build Type: RELEASE
    Commit:cfa4270967cc189fdfdb44b6bea9a4af15c9cb88
    ESN: 3964152224
    09/06/20 10:04:12
    RTL
    errnum: 0x034
    r0: 0x20039c48
    r1: 0x20057680
    r2: 0x00000000
    r3: 0x34d185a5
    r4: 0x00000144
    r5: 0x00000000
    r6: 0x00000000
    r7: 0x1045d0d5
    r8: 0x00000000
    r9: 0x2003954c
    r10: 0x20039554
    r11: 0x20039558
    r12: 0x200384b0
    r13: 0x000a4561
    r14: 0x20039238
    r15: 0x000a4573
    r16: 0x000a459e
    r17: 0x21000000
    r18: 0x40000000
    r19: 0x00000400
    r20: 0xe000ed38
    r21: 0xe000ed34
    r22: 0x00000000
    Stack frame PC, SP: 0x000c1bb5, 0x20039178
    Call Stack - SP at 0x20039178:
    0x00086b53
    0x1045d0d5
    0x000021c5
    0x1045d0d5
    0x000a4561
    0x000a4573
    0x000a4573
    0x1045d0d5
    0x1048632d
    0x000a46dd
    0x104782ed
    0x000a30a1
    0x000a3aa5
    0x000a456d
    0x000a30a1
    0x104782ed
    0x104782ed
    0x000a30a1
    0x000a3aa5
    0x000a456d
    0x000a30a1
    0x104782ed
    0x1047a2e3
    0x104782ed
    0x000a30a1
    0x000a3aa5
    0x000a456d
    0x000a30a1
    0x104782ed
    0x104782ed
    0x000a30a1
    0x000a3aa5
    Uptime: 140077885

    2697 (fenix 5) SW ver: 2000
    Build Type: RELEASE
    Commit:cfa4270967cc189fdfdb44b6bea9a4af15c9cb88
    ESN: 3964152224
    09/06/20 10:04:40
    RTL
    errnum: 0x00f
    r0: 0x2007caf0
    r1: 0x0008118d
    r2: 0x00000818
    r3: 0x000000b6
    r4: 0x0001cd40
    Stack frame PC, SP: 0x000c1bb5, 0x2007c8b8
    Call Stack - SP at 0x2007c8b8:
    0x00086b53
    0x0000b969
    0x0008118d
    0x0008118d
    0x0000253b
    0x0008118d
    0x000a3709
    0x0008118d
    0x000a30c3
    0x0008118d
    0x0008027d
    0x00080769
    0x000a2701
    0x000804a9
    0x000a2701
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    Uptime: 56058

    2697 (fenix 5) SW ver: 2000
    Build Type: RELEASE
    Commit:cfa4270967cc189fdfdb44b6bea9a4af15c9cb88
    ESN: 3964152224
    09/06/20 10:08:19
    RTL
    errnum: 0x00f
    r0: 0x2007caf0
    r1: 0x0008118d
    r2: 0x00000818
    r3: 0x000000b2
    r4: 0x0001d2e8
    Stack frame PC, SP: 0x000c1bb5, 0x2007c8b8
    Call Stack - SP at 0x2007c8b8:
    0x00086b53
    0x0002b51d
    0x0000b969
    0x0008118d
    0x0002a57d
    0x0008118d
    0x000025af
    0x0008118d
    0x000a3709
    0x0008118d
    0x000a30c3
    0x0008118d
    0x0008027d
    0x00080769
    0x000a2701
    0x000804a9
    0x000a2701
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    Uptime: 177437

    2697 (fenix 5) SW ver: 2000
    Build Type: RELEASE
    Commit:cfa4270967cc189fdfdb44b6bea9a4af15c9cb88
    ESN: 3964152224
    09/06/20 10:09:22
    RTL
    errnum: 0x00f
    r0: 0x2007caf0
    r1: 0x0008118d
    r2: 0x00000818
    r3: 0x000000ce
    r4: 0x0001ce08
    Stack frame PC, SP: 0x000c1bb5, 0x2007c8b8
    Call Stack - SP at 0x2007c8b8:
    0x00086b53
    0x0000dfeb
    0x0000b969
    0x0008118d
    0x0000d04b
    0x0008118d
    0x00002557
    0x0008118d
    0x000a3709
    0x0008118d
    0x000a30c3
    0x0008118d
    0x0008027d
    0x00080769
    0x000a2701
    0x000804a9
    0x000a2701
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    Uptime: 57323

    2697 (fenix 5) SW ver: 2000
    Build Type: RELEASE
    Commit:cfa4270967cc189fdfdb44b6bea9a4af15c9cb88
    ESN: 3964152224
    09/06/20 10:10:29
    RTL
    errnum: 0x00f
    r0: 0x2007caf0
    r1: 0x0008118d
    r2: 0x00000818
    r3: 0x000000b1
    r4: 0x0001ccd8
    Stack frame PC, SP: 0x000c1bb5, 0x2007c8b8
    Call Stack - SP at 0x2007c8b8:
    0x00086b53
    0x0000b969
    0x0008118d
    0x0008118d
    0x0008118d
    0x000a3709
    0x0008118d
    0x000a30c3
    0x0008118d
    0x0008027d
    0x00080769
    0x000a2701
    0x000804a9
    0x000a2701
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    Uptime: 60328

    2697 (fenix 5) SW ver: 2000
    Build Type: RELEASE
    Commit:cfa4270967cc189fdfdb44b6bea9a4af15c9cb88
    ESN: 3964152224
    09/06/20 10:13:41
    RTL
    errnum: 0x00f
    r0: 0x2007caf0
    r1: 0x0008118d
    r2: 0x00000818
    r3: 0x000000b1
    r4: 0x0001cd78
    Stack frame PC, SP: 0x000c1bb5, 0x2007c8b8
    Call Stack - SP at 0x2007c8b8:
    0x00086b53
    0x0002d925
    0x0000b969
    0x0008118d
    0x0002c985
    0x0008118d
    0x0000253f
    0x0008118d
    0x000a3709
    0x0008118d
    0x000a30c3
    0x0008118d
    0x0008027d
    0x00080769
    0x000a2701
    0x000804a9
    0x000a2701
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    Uptime: 186661

    2697 (fenix 5) SW ver: 2000
    Build Type: RELEASE
    Commit:cfa4270967cc189fdfdb44b6bea9a4af15c9cb88
    ESN: 3964152224
    09/06/20 10:14:06
    RTL
    errnum: 0x00f
    r0: 0x2007caf0
    r1: 0x0008118d
    r2: 0x00000818
    r3: 0x000000a3
    r4: 0x0001c658
    Stack frame PC, SP: 0x000c1bb5, 0x2007c8b8
    Call Stack - SP at 0x2007c8b8:
    0x00086b53
    0x0000d607
    0x0000b969
    0x0008118d
    0x0000c667
    0x0008118d
    0x0008118d
    0x000a3709
    0x0008118d
    0x000a30c3
    0x0008118d
    0x0008027d
    0x00080769
    0x000a2701
    0x000804a9
    0x000a2701
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    Uptime: 54791

  • Same! So tired of it. There's gotta be a solution. Still waiting on Garmin to figure this out.