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Screen Glitching on 5x

Former Member over 5 years ago

The screen of my Fenix 5x has started glitching and I have not been able to repair it.

please help. Hard resets, soft resets, updates, nothing works.

Top Replies

Garmin - Chris over 5 years ago +1 verified

I am sorry your Fenix 5X has an issue. Given the thorough troubleshooting you have already done, please contact our Outdoor Product Support team. We will gladly work with you to resolve your issue.
Garmin - Chris over 3 years ago in reply to 7932997 +1 verified

I am sorry there is an issue. With your display going out, you will need to reach out to Outdoor Product Support in your region.

All Replies

+1 Garmin - Chris over 5 years ago

I am sorry your Fenix 5X has an issue. Given the thorough troubleshooting you have already done, please contact our Outdoor Product Support team. We will gladly work with you to resolve your issue.

0 6463324 over 5 years ago

HI. Mine has started doing the same. Almost impossible to read during an activity. Also does it when notifications come through.

Were Garmin able to offer a solution?

0 Former Member over 5 years ago in reply to 6463324

We did multiple reboots, data clears, info erasing and finally came to the conclusion it was a hardware issue and not a software problem. Mine was out of warranty so I had to py $170 to replace it with a refurbished one. I will say though, the process was awesome and the Garmin folks were extremely helpful. It sucks that it was out of warranty, but I had gotten 3.5 GOOD years out of it. $175 to replace is a no brainer.

I hope this helps.

0 7932997 over 3 years ago

My Phoenix 5X pro is are starting to glitch…

any solutions please?

+1 Garmin - Chris over 3 years ago in reply to 7932997

I am sorry there is an issue. With your display going out, you will need to reach out to Outdoor Product Support in your region.