5x Not Logging Tracks Correctly

My 5x is logging the whole distance of my activity but on Strava only shows a portion of the track. Its also shows the full length ie 5 miles. See screenshots. The 5x has not been used for 6 months. I synced the watch to my Express on computer and to the Connect app on numerous occasions and have now completed 3 activities. The EPO file shows as current in "About" section of the watch. Any suggestions?

0 slowboydickie over 5 years ago

The screenshots didn't load so here we go. The track log / map trace on Garmin Connect is also short. The Strava screenshot shows 1.33 miles completed, which is accurate, but the actual map trace is only 0.39 mi.

0 TrippyZ over 5 years ago

Post link to garmin connect activity

0 slowboydickie over 5 years ago in reply to TrippyZ

https://connect.garmin.com/modern/activity/4285837052

0 slowboydickie over 5 years ago in reply to slowboydickie

I can see the map trace only begins when elevation data starts. The elevation data only starts after a mile or so.

0 TrippyZ over 5 years ago in reply to slowboydickie

Please describe succinctly the problem with the Garmin Connect track.

0 slowboydickie over 5 years ago in reply to TrippyZ

The map trace you can see on the activity is only 0.3 miles long whereas the full activity was 1.33 mi. For the first mile elevation data is not available, which must be the cause of the missing mile of the map trace.

0 TrippyZ over 5 years ago in reply to slowboydickie

And you had a green gps lock before starting?

0 slowboydickie over 5 years ago in reply to TrippyZ

I think so. The whole walk length logged correctly even if the start of the map trace is missing, so the GPS must have been working correctly from the start, right? Given the map trace starts at the same point as the elevation data this must be cause. Does the altimeter or barometer (or both) record elevation data?

0 Koen_Hoogstoel over 5 years ago in reply to slowboydickie

Hi,

I have the same issue on my MARQ. Total distance of the run is correct (compared with Apple Watch), but only part is shown (Strava, Garmin Connect is same). A user suggested that satellite lock could be not ok, but then again total distance should be wrong, no? My “missed” distance was 1,6 km (first 1 mile approx).

0 slowboydickie over 5 years ago in reply to Koen_Hoogstoel

Mine is fine if I wait for the GPS lock to go green before setting off. Standing away from tall trees and houses. I wasn’t going this.

It must somehow log your start point even if the GPS is not fully active.