Wifi Sync not working as it has been.

It has been for over a year and a half working well. I sync hardwired, from android, and when I enter my house, by wifi. Early on I had glitches and if I wired it up. I would remove wifi from Fenix when wired in GC, then add back and all worked fine. Occasional glitch after sync using Android Phone and then Sync by wifi (bt not still enabled). Occasionally would be flaky whether just out of range, but usually clears up checking the above. I believe my Fenix got an update a couple of days ago. I am running Version 14.20.0.0.

Top Replies

johnrg56 over 5 years ago in reply to robprid +1 suggested

Robprid... It is now fixed it appears by the most recent software update. I am on Version 19.10 and that seems to have cleaned it up.

All Replies

0 Phil over 5 years ago in reply to johnrg56

Where is this folder? I'm looking in program files/garmin and can't find anything.

0 johnrg56 over 5 years ago in reply to Phil

It's on the watch, so you need to simply plug watch into your computer then look for the drive that corresponds and open the Garmin folder. This is what you should see.

0 Former Member over 5 years ago in reply to johnrg56

Same problem. started a few days ago. Press sync, get red screen stating it failed, but Connect is updated.

0 johnrg56 over 5 years ago in reply to Former Member

I noted the same the last few days. I also notice we were updated to 20xx firmware as well so may be related.

0 JGould over 5 years ago in reply to Former Member

Same for me - has Garmin addressed this yet?

0 AvoOhanian over 5 years ago in reply to JGould

I have an active ticket (as of 9 days ago that hasn't even been acknowledged by Garmin) about this re my D2 Delta. I will wait until the weekend then query on status.

This issue seems to be recurrent. I did a complete hard reset twice and it works fine up until I do the first activity then complains that the transfer has failed (yes, even though the data seems to be uploaded). Note that you do manually have to enable true-up on the web portal (as well as your watch) to get the initial sync to work.

0 johnrg56 over 5 years ago in reply to AvoOhanian

I would not do anything as it may not even be related to the Fenix itself but the server on Garmin's end. It started giving me the transfer failed screen a few days again, but yesterday and today get the successful transfer screen. Data still is transferred. Verify your data is updated. If so I would not stress it as at some point it will revert to normal. An update through your phone in between a wifi sync may do it. Honestly it is weird. I see no consistent pattern with how I update or firmware. Just that final handshake with the server I think.

0 robprid over 5 years ago in reply to johnrg56

What I have found is if there is an update available that you get the red "transfer failed" screen , as soon as you do the update over bluetooth all is well again . Only problem now is that the new 20.0 version is a battery drainer of note

0 AvoOhanian over 5 years ago in reply to johnrg56

Agreed on the wait and see......