Fenix 3 Heartrate not reading

Former Member
Former Member

Hello Garmin Comm - I am having an issue with my Fenix 3 and a paired HR Strap.  I do inline skating and often skate with the hands / arms behind the back.  Once I do this my HR strap is not picking up on the watch.  On long 20m+ training sessions putting the arms behind for areo / energy conservation is the norm.  What can I do to help this issue.  Do I need to get a different HR ban?