Just got a replacement after the pin corrosion, how is your f5 holding up?

Hi guys,

I just got a brand new replacement for my Fenix 5, but I believe it's an old production unit, since it has a 7 months old firmware (12.40) and the silver pins like the other one.

I'm expecting the same issue I had before in the next weeks or months, so how is yours holding up? I read about people asking for 2 or more replacement after just some weeks.

Also, any news on how to prevent this to happens?

edit: old serial was 5361xxxxx, new one is 5363xxxxx

  • I, too, have been sticking tape for more than six months)) First, to slow down the process on the old watch, now for insurance in new ones. Probably, now after repair / replacement I will sell 5 and switch to 6 or 945.

  • But how did your pin got in this condition if u used the tape? I am using the tape since the first traces of rust and no additional traces, no spreading of rust.

    It was too late when you noticed it first time or..?

  • Former Member
    0 Former Member over 5 years ago

    Funny enough, I just got a replacement (now my fourth replacement in 5 months) on a 3 months old Fenix 5 that had a dull 2nd pin from new and then had bad signs of corrosion.  I complained to the reseller and they instantly swapped for a new one.  The new one has 4 equally shiny pins (FW 12.40) and after 2 weeks no corrosion is showing.  If there is a hint of corrosion on this one within the next 2 years, I will get my money back from the reseller.

    I understand that some of the more expensive Fenix's have what look like gold pins and you have to ask yourself why.

  • Former Member
    0 Former Member over 5 years ago in reply to Former Member

    If Garmin have a fix for this (i.e a new port that doesn't corrode made from different material) then why aren't they just taking people's watches and swapping out the old port for a new improved port? Instead of sending back the customer a completely different refurbished watch? Doesn't make sense to me. 

  • Former Member
    0 Former Member over 5 years ago in reply to Former Member

    it looks to me like they are just cleaning them up and sending them back out again..

  • Former Member
    0 Former Member over 5 years ago in reply to Former Member

    Well that makes stupid business sense to me. It'll be way more cost effective to just change it once with a port that doesn't corrode and be done with it. I'm assuming then that the Fenix 6 ports are exactly the same? Have rusting reports come in yet for those?

  • Former Member
    0 Former Member over 5 years ago in reply to Former Member

    I think the gold ones are fine.

  • Former Member
    0 Former Member over 5 years ago

    I've just received a replacement refurbished Fenix 5 today. I checked the pins under a microscope that I have at work and there's already a spot of rust where the pins connect to the body of the watch. It's been just over 12 months since I bought the watch and my second replacement. Who knows how long it will last before the connector starts rusting!

  • My replacement is having this problem again... I noticed it would not charge, looked at the connector and noticed a large amount of corrosion. Using rubbing alcohol I was able to get it charging again... looks like I will need another replacement. Seriously, what a joke. 

  • Old serial: 5361XXXXX

    New serial: 5362XXXXX

    Same problem, corrosion again on the same pin, and new F5 is from May Sweat

    I've just reached Garmin again... I hope they send a new one without this issue