One year after purchasing Fenix 3, Start/Stop button stopped working and I got a new Fenix 3 with restarted warranty of 2 years. Few months after warranty expired, none of the buttons are responding except the Power button - I can only turn it on/off, which means that the watch is useless now because it doesn't show correct time.
I took my watch to Garmin repair service (in Croatia) - they said that probably the water got in and it just stopped working (btw, fenix 3 comes with 10 ATM water resistance rating). They offered 30% discount for any new watch (and I give them the old Fenix 3) and I give them the old one. I said, I don't want new one, I want mine to be repaired. They said it's not possible. I asked is it possible to replace the motherboard since that was initial diagnosis. They said it's not possible to replace the motherboard.
I wonder is this global politics of Garmin - to cut any reasonable support for existing users whose wearables warranty expired or this is just the case with Croatia? This isn't a 50$ watch. We are talking about 500$ watch - I would expect some reasonable repair support for such large business instead of "sorry, can't repair it, buy a new one".
