No GPS AT ALL

Hi, I have had the Fenix 5 plus for about 6months. All has been good until the last two weeks. Every time I go to start my run the gps goes from green to pale orange and pauses, No distance records and no pace. 

Its seems to have started happening since the latest update which is 14.10 (35fa420) 

I have tried gps only & Gps + GLONASS bit still it won’t work. This is for all activities. 

It’s so annoying! 

Any advice would be most welcome. 

Becky. 

  • Former Member
    0 Former Member over 5 years ago

    hi,

    try a hard reset by press and hold the light button until the screen goes dark

    this clears the GPS almanac from the device

    afterwards a timesync is needed when not already done automagically

    afterwards update the GPS almanac by

    starting an outside activity and put the watch on a windowsill or go out for a walk

    check, gps version in the about menu on the watch

    check, epo status in the about menu on the watch

    check, for recent date of the epo.bin file in the REMOTESW folder on the watch

    check, and delete for any xxxxxxxx.GCD files in the REMOTESW folder on the watch

    check done Slight smile

    happy & safe sporting