Garmin Connect settins issue

Former Member over 7 years ago

Just set up my 5X on the weekend so far so good. A couple of issuse I am struggling to sort out.
First is when I go to Garmin connect drill down to my5X settings for Activities & App management i can not get into any of the setting under this tab. when ever i click on any of the tab ie Widgets, Watch faces ect I get a "Network connection error". This happens for any tabs under Activities & app management.. Any ideas of how to fix this??? I can not change settings for any custom watch faces I may use.. This was ocurring before I set up any thin custom on the watch. Very annoying.

Second issue is the watch is running 7.10 firmware it will not update to latest 7.60.. Any ideas of how i can force this???

Thank you all in advance for any resposes...
Cheers
Scott

0 DB00 over 7 years ago

First issue, try it on mobile data rather than your wifi at home or work. When I get this problem it usually goes away on mobile. I guess there's something fruity about connection that my router doesn't like.

Second issue, I'd hang onto 7.10 firmware if I were you because 7.6 and the 7.9 beta seem to be implicated in the overwriting and loss of weight data issue you can read about here:
https://forums.garmin.com/forum/into-sports/health-fitness/index-smart-scale/1277468-measurements-diapearing-from-garmin-connect

Having said that, as soon as you connect successfully it'll probably update on its own.

D

0 Former Member over 7 years ago

First issue, try it on mobile data rather than your wifi at home or work. When I get this problem it usually goes away on mobile. I guess there's something fruity about connection that my router doesn't like.

Second issue, I'd hang onto 7.10 firmware if I were you because 7.6 and the 7.9 beta seem to be implicated in the overwriting and loss of weight data issue you can read about here:
https://forums.garmin.com/forum/into-sports/health-fitness/index-smart-scale/1277468-measurements-diapearing-from-garmin-connect

Having said that, as soon as you connect successfully it'll probably update on its own.

D

Well it does work on mobile data from the garmin app but not from my wifi at home... I also experience the same issues of not being able to connect to garmin from my two pc running Garmin express so it must be in the router but i have know idea how to fix that..

I will try to hang on to 7.10 it seems to be working correctly for me at the moment.

Thanks..