Fenix 5x replaced via RMA, other bezel

Hi, my original Fenix 5x had the wrist sensor scratch, so I send it to Garmin German via RMA.
I received now my refurbished Fenix 5x (no new one, it comes without original box only in air foil).
I recongized that the bezel color is not like the original. It seems not so dark it's "Brighter"/ "Shiny". Also the rear part (back cover).

Seems they take other bezels within a refurbishment?

Has that ever been noticed?

Kr
Bobble

0 Doktorko over 6 years ago

I got mine RMA replacement due to wrong connector last week Wednesday. Mine came in original box, on glass there was this protective foil sticked. Bezel and back cover are brighter, but it is difficult to say if it is refurbished or a new, looks pretty much like a new one. Pins are golden (before I had steel only) Firmware version was 8.00 which was around March 2018 I think.

0 bobble2 over 6 years ago

Hi, I send it with my original box, it comes back without, definitly a refurbished. Serial Number is higher than my old one. The old bezel was more black and the button labeling was also the same colour. No the labeling is much brighter than the bezel (which is themself brighter as before).