Eastern Europe map cannot be installed

Former Member over 6 years ago

The Eastern Europe 2.0 Map cannot be installed on my Fenix 5X (FW Version 11.0). I always get the attached failure message. All other maps are fine. Anybody else with the same problem? Garmin Express is up to date (6.8.1.0). ciq.forums.garmin.com/.../1415412.jpg

0 MarkusGL over 6 years ago

0 Former Member over 6 years ago

not working

0 Former Member over 6 years ago

Same problem here, "Map: Eastern Europe 2.0" - can't be installed

0 Ste3 over 6 years ago

Same problem for me.. I have also contacted Garmin support but they have no solution..

0 Doktorko over 6 years ago

As a workaround use free maps until they fix it, i.e. http://garmin.openstreetmap.nl
Each country may have even better free map like i.e. for Slovakia you have http://wiki.freemap.sk/Garmin it is also based on openstreet maps and contains more information like bike and tourist trails etc.

0 Former Member over 6 years ago

When will this be fixed?

0 nghpmc over 6 years ago

Same problem for Western Europe, running latest software.

0 123none123 over 6 years ago

same problem here on a brand new Fenix 5x (warranty replacement)
latest version of Garmin Express (6.10.0) on Windows 10
Can update all maps but "Western Europe 2.0"
given many of you tried freeing more space with no success I guess it's either a server side problem or a corrupted map license file on the Fenix 5x
The error message from the log in C:\ProgramData\Garmin\Logs\Express\ExpressDetailed.log only mention it's not able to find the device

Exception in operation Garmin.Omt.Service.Operation.Map.UpdateMapOperation. 
Garmin.Omt.Service.Operation.Map.InvalidMapInstallException: Could not determine where to install the map.

0 Faxioma over 5 years ago

I cannot install the new map files in Garmin 5x device,

I started the Garmin Express(6.16.1.0) as administrator.

In log file I found:

2019-08-15 17:56:50.4515 |   7 | W | UpdateMapOperation | UpdateMapOperation_Map.ActiveEU.2.0_3950930683 No map were recommended. Defaulting to first.
2019-08-15 17:56:52.2457 | 30 | D | ComputerPowerUtil | Setting sleep prevention mode to OFF.
2019-08-15 17:56:52.2457 | 30 | W | OperationQueue | Exception in operation Garmin.Omt.Service.Operation.Map.UpdateMapOperation.
Garmin.Omt.Service.Operation.Map.InvalidMapInstallException: Could not determine where to install the map.
   at Garmin.Omt.Service.Operation.Map.Projector.ProjectMap(IDeviceMapUpdate update, IDetailedDevice device, IDeviceIO deviceIO, IMapContent content, IEnumerable`1 softwareReinstalls)
   at Garmin.Omt.Service.Operation.Map.Projector.<>c__DisplayClass1_0.<ProjectMapAsync>b__0()
   at System.Threading.Tasks.Task`1.InnerInvoke()
   at System.Threading.Tasks.Task.Execute()

The PC has 500GB available for install the maps in local.

thank you for the support,