GPS not updating have SW update to 11.0

Ok. I expected the GPS version to update on to v2.30 when I updated to SW v11.00
but it did not. On the software about screen, in fact it says GPS 4.40! (yes it shows the ! as well)

so how are we supposed to get that GPS version?

I'm trying to connect to garmin express, but my PC + Garmin Express + 5x do not seem to want to play nicely.
Thanks for the support
  • Former Member
    0 Former Member over 6 years ago
    There are only three options:
    • GPS only
    • GPS + Glonass
    • GPS + Galileo

    and this is intended!
  • Tried that Garmin Web Updater and it updated my GPS successfully to 2.30.

    BTW: pity that after such extensive and long beta testing such errors still exist. I think this is common testing scenario to check if the update actually updates all it had to. And thank you guys for your advice - I wouldn't have solved it for myself.
  • I have the same issue too. I jumped in on the release candidate beta, which I guess assumed that everyone had been on the beta cycle (and already had GPS 2.30) and didn’t include the GPS update. Currently downloading WebUpdater to see if that works for mine.
  • I got an second update with the Garmin Express after the 11 update. After installing the GPS Update, i have the GPS Version 0.00 ?, after reboot: 2.30
  • I suspect that something .. ON .. my watch is causing garmin express and the webupdater for correcly doing their job. I've never used the beta stream, only official. But clearly, when both methods of updating are failing, the device is likely the key. I do get most updates over the air via GC mobile, but it didnt do the GPS update.

    I'm still waiting on Garmin tech support to chime in, on a ticket I created.
  • Former Member
    0 Former Member over 6 years ago
    I have checked half an hour ago after getting the 11.00 sw update OTA, and yep there was GPS version 4.40!. However, wiring the clock to the PC and synching with Garmin Express rendered what apparently was a second firmware update PLUS a GPS update and now it's displaying GPS version 2.30, no additional marks.
  • Former Member
    0 Former Member over 6 years ago
    I might as well post a "me too!" here. At least it finally worked, but a long way from automatically.

    I got the automatic update to Fenix 11.0 yesterday but the GPS version was left at 4.40(!)
    No amount of connecting using Mobile or PC GC appeared to do anything, even after reboots of the watch. The watch was plugged in via USB when using PC GC and wirelessly when using Mobile GC

    So I found the Garmin Express PC app (not that old, maybe 6 months?) and started it up with the watch connected via USB. It took a couple of tries to find the Fenix and said that it was all up to date except map updates that I didn't even try.
    Disconnected, rebooted watch, no sign of any GPS updates. Sighed and gently banged my head on the desk a few times.

    On the chance that I needed a new Garmin Express, I clicked on 'check for Express updates' and found that there was one. So I updated Garmin Express and reconnected the watch via USB and restarted Garmin Express. It said everything was hunky-dory and up to date except those pesky maps.

    Disconnected the watch, and because a nice reboot never did anyone any harm, rebooted it.
    A 1 minute update of something was available. Promising! Did that and then (maybe after a reboot, I forget, there have been so many...) checked via settings->about->down-button a couple'a times to get GPS version....

    It did finally update my GPS to 2.30. Yay!

    Amazing amount of pfaffing around and trepidation for a so-called automatic update. I have a lot of sympathy for the people who have to try to support it.
    Thanks to you all for helping me retain a shred of sanity. Without your posts I doubt if I'd have tried Express. Haven't ever had to use it with the Fenix before.

    Terry
  • If you have Settings>System>Software>Auto Update>On enabled on the watch, Garmin Express typically (but not always) deliveres new software to the watch as soon as you plug it in and without even telling/asking you. So often you can think nothing has happened, but actually it has and you just need to manually start the software install in Settings>System>Software once the watch is disconnected from PC/Mac. I noticed this behaviour of Express crept in some time ago (in the hayday of the Fenix 3, Express always told you it was about to install software). So it is inconsistent and possibly confusing behaviour; but as folks are finding, persistence pays off in the end.
  • Ok. I expected the GPS version to update on to v2.30 when I updated to SW v11.00
    but it did not. On the software about screen, in fact it says GPS 4.40! (yes it shows the ! as well)

    so how are we supposed to get that GPS version?

    I'm trying to connect to garmin express, but my PC + Garmin Express + 5x do not seem to want to play nicely.
    Thanks for the support


    I have connected my Fenix 5X to Garmin Express and have the same issue. Besides that it sounds a bit strange to "update" to a lower version...

    Correction: I have also again synced and I am getting the GPS update now. Very confusing all of this :mad:
  • I just had same issues. What I found … V.11 was shown when plugged into GE and installed once unplugged though no sign of GPS being updated. Plugged in again hoping it would signal an additional update and nothing showing. Unplugged the Fenix and then the screen showed the GPS update and Fenix updated. Verified GPS v. 2.30 is installed and all GPS options in activities.