Calories don't count in Activities

Former Member over 6 years ago

Greets

When I start any activity, the calories do not count.
It shows 0 - zero.

I tried to reset my watch. It worked again for 2 days, then stopped counting calories again.
I did it again, the same thing.

I tried running, cycling, walking, it affects every activity

Did somebody encountered the same problem?

0 Former Member over 6 years ago

I have the same problem with my garmin Fenix 5S, didn't find any solution except to reset twice a week or use my other garmin watch. Sent a mail to the support who only replied to call them instead...
There seems to be the same problem with the forerunner 935, and someone from Garmin said the issue would be investigated here : https://forums.garmin.com/forum/into-sports/running/forerunner-935-aa/1373427-no-training-effect-data-anymore/page3