Trouble recognizing peripheral sensors

Is anybody else having more and more trouble getting their Fenix 5x to recognize peripheral heart rate sensors? First it started with the Garmin heart rate chest strap, I need to start an app "like biking" on my watch 5 to 6 times before it recognizes a connection to the chest strap. It used to recognize my Scosche rhythm heart monitor armband first try, now it's taking 4 to 5 tries to get it to recognize on the watch. Starting to get frustrating, the watch used to sense the chest strap with just a little moisture on the pads now I need to soak it with water to even get it to work, and yes I changed the battery no difference made. Any ideas?
  • Former Member
    0 Former Member over 6 years ago
    I have not been able to record HR data as of 11 July. I have a Scosche Rhythm and a Fenix 3. The watch shows the device connected, then it starts searching again for it. If I go to settings> sensors, the watch will list the device as connected, but the run app will not recognize it. In the end, no data. I inquired if an update had been pushed about that time, but I have no response so far. have tried deleting the sensor then adding it again, but can't get data. Frustrating and kind of difficult to train for a half marathon.