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Error occurred during the update, installing European Maps Updates, fenix 5x

Hawkd2006 over 6 years ago

I received the issue that caused users to get the ‘Error occurred during installation of the update’ when trying to install European Maps Updates to the fenix 5x.

In other topic it was marked as solved but there is no hint how it was solved and how to receive the update without the error. I asked because I'm having acutally this problem.

Regards Dirk

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Garmin - Chris over 3 years ago in reply to rockncrag +1 verified

rockncrag

This is a very old thread so this post is not directed at any of the prior content in this thread but to your most recent and current post only:

We have disabled the TopoActive and Cycle Maps…

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0 rockncrag over 3 years ago

Actually having this very same issue... How do I solve it? Even deleted the map incase it was a space issue but I had 6 gig spare before I did...

+1 Garmin - Chris over 3 years ago in reply to rockncrag

rockncrag

This is a very old thread so this post is not directed at any of the prior content in this thread but to your most recent and current post only:

We have disabled the TopoActive and Cycle Maps for the Fenix 5X European region version of the device due a space issue that we are currently working to resolve. We should be offering further updates once we have a fix in place. The maps currently on the device will not be affected and should continue to function as intended.

Since you have deleted your map, you can contact your regional Product Support to inquire about options.