I received my Fenix 5 in the mail yesterday and charged it up before going to the pool and after taking it off the charger the battery drained really fast and I figured it was a first charge thing so I charged it to 100 percent last night and withing an hour of taking it off the charger it had drained 15 percent. I've contacted Garmin support and reset the watch to factory default last night, anything I can try in the mean time?
Try the following (in increasing order of severity/inconvenience) to reduce or at least isolate the issue:
1. Check your backlight settings - each 10% of backlight burns 1.5% of battery per hour. I find 10% rather than the default 20% to be fine for me, also reduce the timeout period. 2. Remove any custom watch faces (not all developers are as careful about battery usage as the stock watch faces) 3. Turn the Bluetooth connection off (if the phone and watch are in separate rooms, the Bluetooth chip can go to maximum power trying to maintain the signal 4. After charging fully, run the watch down to close to zero charge, so the battery gauge knows what is full and what is empty. 5. Perform a soft reset (ie. just powering down then back up) - if like most of us with a shiny new watch, you are playing with the settings, installing apps and watch faces, etc, and this can leave some looping code and run the processor harder than it should. 6. Perform a hard reset
If these don't work, perhaps take some timestamped photos of the watch drain, and contact Garmin Support again.
Yes I have this issue to, not sure if it was after the software update. Used to go 8 days between charges, now it runs out within 48 hours and I have not changed any settings. I did a reset, no improvement. Updated manually to software 16.3 and it still uses 50% in one day and that is with one activity. I got rid of apps like spotify and dezer (not that I used them through the phone) and only use a Garmin clock face. I am starting to think that there is a problem with the batteries on the Fenix 6x.
They need to fix this, NOW, because these watches were not cheap.
