Ever since I got my in-all-other-aspects marvel of a watch, the one thing which has bothered me is the lack of map availability. The 5X is simply too large to be an option for me, who wants to use it as my daily watch in addition to a sports watch. But even though the 5/5s lacks the large memory of the X, 64 MB stills gives plenty of storage. Did I have the option, I could easily fit all of the custom maps I would need for a hike trip, even if I eventually had to replace them to give room to new adventures. But I do not have that option.
I assumed that Garmin disabled the map download support for (in my mind misguided) business reasons – to push people to the most expensive X model – but it has still been a mystery to me why no 3rd party apps include maps. Until now, when an app developer told me that apps are only allowed 128 kB of space on the watch. That means that not only are maps not supported out-of-the-box, Garmin has in effect hindered other app developers to remedy the situation.
To me, this seems to be a lousy, immoral move by Garmin. Here I am, sitting with a device fully capable of handling all the maps I need, and I can still use none of the 43 MB of space I have available on my watch, even after 1 year of collecting data and downloading apps. Moreover, while I am no business strategist, it seems to me a short-sighted business move as well. All of the Fenix 5 watches are costly, high end products. Why not drive as many customers as possible to this premium product? For many of us, the X is simply too big. Why then not motivate as many people to big the premium products by enabling them to do what they technically can, rather than dumbing them down?
So for my question: I am new to Garmin, and not aware of what the best forum for trying to influence them is. How does the community make its voice heard to Garmin? I am afraid that simply writing ‘an email suggestion’ is a sure way of ending up in the trash-bin. Do you guys write petitions, is there a ‘community coordinator’ to talk to, etc etc? Any advice appreciated.