Outdoor Recreation Archive

fēnix 5 Series Cannot connect via BT since update 7.60

Cannot connect via BT since update 7.60

Former Member over 7 years ago

[ SOLVED ]

Good morning everyone :)

It's all in the title.

Everything was fine before this update and suddenly since the update the Bluetooth connection is no longer established.

The symptoms are that the association process does not end normally and the application suggests that I try again at the end.

After several attempts I decided to post this message because I simply can't synchronize my Fenix 5 with my phone (Honor 5X).

I've already tried rebooting and resetting the fenix...

0 Former Member over 7 years ago

Hi,
It seems we are all doomed Honor/Huawei users. I have the same problem with my Honor 5C, Android 7, and it has been going on for months now (basically since the Honor/EMUI update to Android 7). I couldn't even pair my Forerunner, this method worked for me, but only for pairing, the sync still doesn't really work. I am still syncing using the USB cable.

0 Former Member over 7 years ago

Thank you for that first answer :D

As far as I'm concerned, everything has been working perfectly since October (purchase date of Fenix 5).

It is only since last night's 7.60 update that I can no longer pair the watch with my phone. So the problem seems to me logically comes from this update and certainly not from the phone... :mad:

On my Honor 5X I fired EMUI to switch to LineageOS (Android 7.1.2) several weeks ago. :cool:

I hope that Garmin will quickly fix these problems, which seem to be numerous with this update... :confused:

0 Former Member over 7 years ago

You're welcome.
Yes it seems the 7.60 update worsened the issue, and it's a shame no fix has been provided yet.

0 Former Member over 7 years ago

Let's keep hope ;)

0 pf37 over 7 years ago

Hello, same problem for me with a Vernee Thor E. All was working since one year, but since v7.60 of fenix5s and v4.2.2 of connect express.... nothing works.
I tried v4.1.11 of GC but this is the same.
Tried to contact garmin support but no anwers for now.

0 Former Member over 7 years ago

Thank you for your testimony!
Garmin, you know what you still have to do?!
Come on guys, we trust you ;)

0 Former Member over 7 years ago

Méa culpa !... :o

The problem did come from the phone...
Indeed, during the night from Sunday to Monday a system update had taken place. I realized that today only.

I switched to the previous version of the operating system and everything is fine, I reset the watch for nothing :(

Sorry about the false alarm...