No data from IQ-Datafields in Garmin Connect

Hi,

does anyone have the same problem like me? I don't see any data from IQ-Datafields in Garmin Connect.
If i change the used device (eg. instead of my F5 i change it to a F3HR) in the fit-file with this tool and reupload the modified fit-file, i see all IQ-Data within Garmin Connect...

0 meste7 over 7 years ago

Join the club. I used to have the same issue. It was solved only by receiving a new unit.

0 Mathias.Bjorklund over 7 years ago

Yep, several people have the issue. It is known as "elevation data enabled by default" and has been around for two years now.

Your unitid is affected by a bug in garmin connect backend. Rather few units are affected, but some are.

Search in the forum. Garmin fenix-5-beta team has promised to fix it yet again, but Garmin have promised a lot during the time and since they want to get affected unitid-numbers the fix doesn't feel right. (The parsing of which product it is depends on the unitid not only on the productid)

Some of the known consequences are:
=============================
- Elevation correction enabled by default
- No fit file extension fields working in web view. (they exist in the fitfile, so other services see them)
- Incorrect version display if the minor number is 0
- Not all menus appear in garmin connect mobile
- Last synced unit is not shown correct.

0 Chimcen over 7 years ago

Aaaahhh...
Is there an official statement from Germin to this bug wich i can refere to open a repair ticket at Garmin RMA Center?

My SN is (if anyone is interested): 53A031563

meste7 - we talked about this also on runscribe community ;) nice to see you here, too.