There was an error syncing to garmin Connect

Former Member
Former Member
THIS IS EXASPERATING! garmin, FIX IT! ciq.forums.garmin.com/.../1266576.jpg
  • Delete the suspicious file from your watch and follow my instruction from post before https://forums.garmin.com/forum/on-t...89#post1283289

    ...btw. you said you have it already imported into GC - so you doesn't need it on the watch anymore...


    Or you can enter the suspicious file in the completed upload xml file from GE device folder...
    (Type4 should be an activity - other Typexx are for eg. courses and so on)

    Add just a new line in CompletedUploadsV3_FIT_TYPE_4.xml and
    enter between "<string>xxx</string>" the filename of your suspicious file that caused the sync error.

    Now the sync process should skip the file at upload...
  • Hello Chimcen. Thanks for your help.

    I cant figure out where is the .xml file from the GE(Garmin Express?) device folder.
  • hello..nice manual, but it does not work for me even on two PCs. I think that whole problem is with 7.10 update because activities were synced.
  • chong67
    pls, read the post complete -> 3) delete the device folder from your watch from your pc - found in "C:\ProgramData\Garmin\CoreService\Devices\xxx"


    H0nzaB
    thank you. only tried it til 7.0... did you tried already to remove all activitys (backup them) from your watch and after then proceed wih ste 2-4 (without any activitys on your watch)?
  • Delete the suspicious file from your watch and follow my instruction from post before https://forums.garmin.com/forum/on-t...89#post1283289

    ...btw. you said you have it already imported into GC - so you doesn't need it on the watch anymore...


    Or you can enter the suspicious file in the completed upload xml file from GE device folder...
    (Type4 should be an activity - other Typexx are for eg. courses and so on)

    Add just a new line in CompletedUploadsV3_FIT_TYPE_4.xml and
    enter between "<string>xxx</string>" the filename of your suspicious file that caused the sync error.

    Now the sync process should skip the file at upload...



    Hello.

    I follow what you say by doing the above first. I open up notepad, put in that <string>xxx</string> (replace my xxx with the mess up .FIT file that I know) into that TYPE_4.xml file and it didnt work when I sync. Even reboot my watch and my computer.

    Then I try the other other method which is #2 remove the device from the PC express, #3 delete devices folder, reboot the PC and watch and #4 add it back again on the PC Garmin Express and that didnt work either.

    I dont know what to do now.

    Any more help anyone? Thanks for helping!
  • I even try uninstall Garmin Express from my PC, remove any files, give a good rub of ccleaner to get rid of registry. Reboot my PC and install Garmin Express again and try ... And it still will not sync.

    Dont know what else I can do. I keep getting that sync error on GE on the PC.

    Thanks.
  • I got a question. Can I delete that stupid .FIT file from my watch? Will it delete that exercise on Garmin Dashboard on the website?

    Then sync it again on the PC?
  • One of your activities (or courses) is corrupted (had the same problem). Found the solution in another forum (can't remember wich one...)

    1) If you can find out wich one (e.g. by syncing them on batches to garmin web dashboard uploader), delete it from your watch.
    2) After then remove your watch from Garmin Express
    3) delete the device folder from your watch from your pc - found in "C:\ProgramData\Garmin\CoreService\Devices\xxx"
    4) add your watch again in garmin express and sync it


    It worked for me...now I have 7.10 Firmware. Thank you!
  • One of your activities (or courses) is corrupted (had the same problem). Found the solution in another forum (can't remember wich one...)

    1) If you can find out wich one (e.g. by syncing them on batches to garmin web dashboard uploader), delete it from your watch.
    2) After then remove your watch from Garmin Express
    3) delete the device folder from your watch from your pc - found in "C:\ProgramData\Garmin\CoreService\Devices\xxx"
    4) add your watch again in garmin express and sync it


    It still would not sync and got the error. I follow exactly above, including that one corrupt file .FIT file that I delete that I know bc it didnt show up on my web dashboard.

    In frustration, I delete all the .FIT files from the watch and follow the above steps and now it SYNC with no error. I try a test run and it work n sync again with no error.

    Now my watch sync faster! I delete about 43.2MB of data! I think I am going to do this and not leave so much .FIT files on my watch, for what? That tiny screen just to see the HISTORY? No!

    Thank you for your help!

    If Garmin would tell us what happen to that crazy .FIT file that will not sync, that would be nice!
  • Chimcen yes, even I've tried factory reset on watch, but without success. Moreover in other discussion person from Garmin wrote that they know about this issue and they are working on it.