Lots of climbed floors missing since updating to 6.0

Hi,

as a very happy owner of a Fenix 5, I've noticed that since the update to 6.0 the count of climbed floors progresses is missing many shots. At the time of this writing, it says I've climbed 5 floors and descended 16 (which is the most accurate of the two), but I've not driven, I've not taken elevators, and I swear I've been doing up and down in my house without flying upwards. The two numbers previously used to be pretty close (not equal, but close).

I know this is all based on the altimeter, yet I miss why it now decided to work better descending and worse ascending. I've seen posts about elevation problems in the past months, but this seemed not to impact the metric on my unit so far. If you look at the screenshots, this week's daily bars are definitely disproportioned with respect of the same bars from the previous two weeks.

Anyone any hint or reporting the same issue ?

Thanks in advance
Peppe

0 Morrison66 over 7 years ago

Hi Peppe.
I suggest you to install ACTIFACE watchface (it's free), it is highly customizable so you can add on screen two data field: floor climbed and meter climbed. In this way you can directly check if your watch correctly recognize elevation gained by you as soon as you go on stairs.

i noticed on my fenix 5 that, if i climb stairs too fast :-) it doesn't recognize sometimes floor climbed.

bye

0 Peppe over 7 years ago

Hi Morrison,
my current watch face (Digital 5) actually shows both, that's how I first noticed the problem, then confirmed in Garmin Connect's GUI, where the two daily bars of climbed/descended floors where quite balanced in the past week, and very unbalanced this one.

0 Morrison66 over 7 years ago

Hi suggested you Actiface because it give you also the amount of "meters" climbed, not only floors. In this way you can check also the difference by elevation between ground and top of stairs climbed.

0 rickj2903 over 7 years ago

The floor counter has been inaccurate for me since day one (April 17) in my case its because my stairs at home are 2.7m between floors and apparently that isn't always enough to count as a floor climbed (although some days it is more accurate than others).

0 Peppe over 7 years ago

Hi suggested you Actiface because it give you also the amount of "meters" climbed, not only floors. In this way you can check also the difference by elevation between ground and top of stairs climbed.

Oh, I get your point, thanks, I'll have a look at it !

The floor counter has been inaccurate for me since day one (April 17) in my case its because my stairs at home are 2.7m between floors and apparently that isn't always enough to count as a floor climbed (although some days it is more accurate than others).

That's normale I guess, as it merely divides meters climbed/descended by a constant (3mt ?) e so calculates the floors. That's not a problem to me (though I move continuously between full-height floors and a mezzanine where I work). It's enough for me if he counts consistently (which, as I said, includes also a balance in the definition).

0 Former Member over 7 years ago

Peppe is experiencing similar problem to mine: Stair measurement worked ok until/around update to cycling map on my Fenix 5...now stair are not recorded at all. No recording on Garmin Connect either.

0 Morrison66 over 7 years ago

The floor counter has been inaccurate for me since day one (April 17) in my case its because my stairs at home are 2.7m between floors and apparently that isn't always enough to count as a floor climbed (although some days it is more accurate than others).

Even if your floors are 2.7 meters, the watch take that elevation into account. Therefore if you climb only one step, it will show you zero floors, but if you climb again another floor an hour later for example, it will show you 1 floor taking into account 5,4 meters and so on

0 tomulli over 7 years ago

I concur, very unpredictable and inconsistent behavior of F5 with version 6 and above. Friday missed all floors climbed but 1, descent all ok. Saturday exact count up/down, Sunday missed 15 floors climbed and all going down for some reason. Today it already missed 2 climbed while descent is correct. Given it was working fine before v6 I hope it is software issue which is going to be fixed at some point, yet still very disappointing.

0 Former Member over 7 years ago

I've noticed that my altimeter readings during auto calibration were not normal. After doing a manual input, it was better for floor climbing. But then again I'm stuck with firmware 5.40 due to having an APAC fenix 5. Maybe this could help you?