Can't install anything from Connect IQ

Hello,

Just got a Fenix 5S and updated straight to 6.0 version.

Unfortunately i can't install anything as when i click download it always says "This app needs an update from your (0). Please use Garmin express to update..."

I don't get it because i'm using Garmin express and everything is up to date.

Any help would be greatly appreciated !

Thanks

0 peteholloway over 7 years ago

Garmin Express might say you're on 6.0, but have you actually installed 6.0 on your watch after disconnecting your watch from your PC?

0 jim_m_58 over 7 years ago

Make sure that in "About" on your watch it shows 6.00 for the FW. There are times that the app store "misses" that you updated your firmware, and often just turning the watch off and back on and then syncing with Garmin Express clears things up. If that doesn't work, maybe try re-pairing with your phone and that will fix it.

This happens sometimes with a new watch that was set up on old firmware, and then updated to the newest.

0 sbdki over 7 years ago

Garmin Express might say you're on 6.0, but have you actually installed 6.0 on your watch after disconnecting your watch from your PC?

It was indeed that thank you very much !!

Best