Garmin Segments not working after 5.40 fw

Former Member
Former Member
After the latest update arrived to my Fenix 5, when I go for a run the segments I used to have saved on my watch isn't activating anymore.

I have gone into segments on the GC app and before I could click on which segments I wanted to have on my watch but now all segments have the green tick when I click on my watch, and I can't untick them either.

I was having problems updating it to the latest firmware, 2 times it failed saying not enough storage space or something similar and after uninstalling some watch faces it said it a third time but seemed to have updated, when I go into settings < about < it says 5.40.

Is anyone else having the same problem, my searches have only resulted in strava related topics.

I haven't tried factory resetting my watch yet since I don't want it to lose the collected data, is there a way to do a reset and then have it transferred back?
  • What data don?t you want to lose? You can transfer back personal records but not lactate threashold and VO2Max (those will come back after a period of running). All activities will be stored on Garmin Collect. You would need to reload CIQ apps, watch faces etc. Also you would need to reload workouts, courses etc.