6553 in cadence field plus latest response from Garmin regards connectivity issues

Former Member
Former Member
My f5 started to work with my Stages after FW 5.1 there were some drop outs but a heck of a lot better than before. I then had FW 5.3 and all though my f5 says it's connected with stages before the ride when I'm actually out riding all that shows up on the power data page is 6553 within the cadence field. I have tried removing the Stages power within settings and searching again but the same happens. I really thought after FW 5.1 things were going in the right direction.

Below is my latest response from Garmin regards my poor connectivity problems with my F5
"Dear Simon,

Due to the nature of internet forums, people will express their personal views which they are entitled to do and we have no control over this . Our preference would be for them to contact us first so that we can offer support.

You will likely therefore, find other users that have experienced similar issues to yourself, and the same can be found for any electrical device and potential issue, but these do only make up a very small minority of users, and very few of these turn out to be genuine faults. As such, whilst regrettably faults can occur, as they can on any electrical device, there are no known faults with these, which can cause this.

In regards to this please restart both your device and power meter if at all possible, please then go into the settings and follow the steps within the link below to connect."