Fenix 5x sync problem

Hi,
I have the sync problem, after sync 5min it comes that device must be synced user settings. Tried to sync by wifi, garmin express, garmin connect android, all green sync are ok and not showing any needs to sync, but after 5min it comes everywhere again. Tryed to reinstal garmin connect and express - does not helped. Any things?
Firmware 5.09.b
Thanks,
Darius ciq.forums.garmin.com/.../1238762.png ciq.forums.garmin.com/.../1238763.png

0 lapins over 7 years ago

Thank you for the tip.

0 lapins over 7 years ago

Update: I haven't received an email from Garmin indicating that the problem was solved but I can now access the "device setting" webpage (the link looks like https://connect.garmin.com/modern/device/xxxxxxxxxx ), syncing with GC on iOS works, but I am still getting an error message with GC on PC.

0 jcfenix over 7 years ago

Hello,
The Phoenix 5x was upgraded to version 5.84 however the clock still does not sync with Garmin Connect which has since been updated as per the information below.
Never worked in android 6 nor in android 7 the synchronization of emails in the F?nix 5x, i used that functionality in F?nix 3 perfectly.
I ask for an urgent resolution considering the clock has stopped synchronizing at long time.

The information in the watch from About is:
Software: 5.84
M/N: A03095
FCC ID: IPH-03095
IC: 1792A-03095
GPS: 4.30
Display: 2.41
Wi-Fi: 2.30
BLE\ANT\SNS: 4.10
WHR: 20.03.223

The information in my Phone Samsung Galaxy A3 DUOS 2017 (Android 7)
Information from Garmin Connect Diagnostic:
Version release: 7.0
Version SDK: 24
Locale: pt_PT
Brand: Samsung
Model: SM-A320F
Hardware: samsungexynos7870
Bootloader: A320FXXU2BQG4