Fenix 5x sleep tracking

Hi, new fenix 5x owner here,

anyone experiencing sleep tracking doesn't work? the watch do track my sleep, but when i see the logs in garmin connect mobile, there's no statistic on deep / light sleep, unlike when i still use Fenix 3 HR.

i try automatic sleep detection, as well as manual set (using the light button -> do not disturb). Both don't work

any help & advise?

Thanks

0 BoneScrolls over 7 years ago

Hey , yeah having the same problem now, for 2 days , also its a grey bar on the mobile app
But after I confirm it on the sleep part in the site, it asks for it , it registers ok incl. sleep levels . and after that also the mobile app shows it correct.
Must be a bug

0 bluelavender over 7 years ago

Hey , yeah having the same problem now, for 2 days , also its a grey bar on the mobile app
But after I confirm it on the sleep part in the site, it asks for it , it registers ok incl. sleep levels . and after that also the mobile app shows it correct.
Must be a bug

Thanks. How do you confirm it on the site? i check my sleep logs in the garmin connect, and it doesn't register a thing

0 bluelavender over 7 years ago

Hey , yeah having the same problem now, for 2 days , also its a grey bar on the mobile app
But after I confirm it on the sleep part in the site, it asks for it , it registers ok incl. sleep levels . and after that also the mobile app shows it correct.
Must be a bug

ok, i manage to do it via the mobile app. apparently i need to click edit first and save / confirm like you said.. unlike when with fenix 3... Thanks for the help :)

0 BoneScrolls over 7 years ago

Well it's seems to be working now again like normal on both mobile app and site hopefully it was just a webserver thing .
Hope its working for you as well now ;)

BTW the confirm i could give on the site in a spot below where the sleepgraphic normally would appear and at that time wasnt showing.

0 Former Member over 7 years ago

I'm having this problem since 6.00 version.
I get gray bars between exactly my preset begin/end sleep time.

0 Moogarm over 7 years ago

Hello everyone. I'm wondering if any one else is having issues with sleep track data from a Fenix 5x? I have recently upgraded from a forerunner 235 which provided a graph that showed deep vs light sleep on waking up.

Data from the Fenix 5 doesn't appear in the Android app, even though it's selected as a 'card' to display in the app.

I can open 'health stats' from the menu and select 'sleep', where I can see a breakdown of the last week. The 235 data appears as blue and purple (light and deep sleep), but the Fenix 5x data is grey during the hours I have slept.

Opening the grey bar does actually show the period when I was sleeping quite accurately (eg between 9:27pm and 5:14am) but there's text written above the grey bar "no sleep level data. To receive sleep data wear your garmin device at night".

I haven't taken the watch off and it appears to know hen I'm sleeping but the data detail is missing.

There is a 'stress' card in the Garmin app that isn't available for the 235 model (that my son is now wearing). This shows me cycling at times - when I have not touched a bike for months. This card provides me with pretty useless information and seems to be working at the expense of sleep tracking - which I'm actually interested in.

And yes, I do have 'sleep' selected as a card that I want to see in the app - it's just not showing up at all.

Very long post - sorry. If anyone has solved this problem or is having her same issue I'd like to hear about it.

Thanks ????

0 nmyeti over 7 years ago

I have had a few days where it get confused when I'm still on the couch watching tv before going to bed. It shows up as zero sleep on the graph. When you edit the times you went to bed and wake up the graph comes back and sleep is reported properly