My Watch Watchface Crashed, Deleting and Reloading Doesn't Help

Former Member
Former Member
Has anyone had any luck getting My Watch to reload after recent crashes? I noticed a couple of days ago that my heartrate graph had disappeared. Was waiting to reload during the next charge, but then it crashed entirely. When I deleted and reloaded it, it still would not work.
  • Former Member
    0 Former Member over 8 years ago
    My Watch

    I was having crashing problems but since the 4.10 update it's been very stable with My Watch.
  • Former Member
    0 Former Member over 8 years ago
    I was having crashing problems but since the 4.10 update it's been very stable with My Watch.


    Do you run it with the gps info updated, i.e. do you have the sunrise/sunset times showing at the top? A lot of people, including myself, have found that it crashes when you update the gps info, but runs ok without it.
  • Former Member
    0 Former Member over 8 years ago
    Do you run it with the gps info updated, i.e. do you have the sunrise/sunset times showing at the top? A lot of people, including myself, have found that it crashes when you update the gps info, but runs ok without it.


    Yes...GPS updated and sunrise sunset showing. The only things I have turned off are temperature and week number.
  • Former Member
    0 Former Member over 8 years ago
    Yes...GPS updated and sunrise sunset showing. The only things I have turned off are temperature and week number.


    I tried this setup and the WF crashed as before. 5X running 4.10. What is your setup? Thanks
  • Former Member
    0 Former Member over 8 years ago
    Same issue here

    Using the "My Watch" watch face and I am on 4.10. The watch face is stable when I turn off the smart notifications feature and when I do not use the VIRB widget. Using the smart notifications feature or VIRB widget will cause it to revert back to a Garmin watch face. Re-applying the "My Watch" watch face is possible, but will show the default "My Watch" setup and the graph is missing. The issue has definitely to do with either one or both of the functions on my 5X.
  • Former Member
    0 Former Member over 8 years ago
    I tried deleting and reloading a couple more times and it finally worked. The heart rate graph is back now, but the sunrise/sunset data just says "Sun Data Need GPS Usage" even after I've logged a several workouts using GPS. I've also noticed that after getting email notifications, it seems to get stuck showing one email even after I've acknowledged them all. If I turn the watch off and on, sometimes the email notification will reset, but as soon as one comes in, the notification icon stays on even after I've checked all emails.
  • Former Member
    0 Former Member over 8 years ago
    I tried deleting and reloading a couple more times and it finally worked. The heart rate graph is back now, but the sunrise/sunset data just says "Sun Data Need GPS Usage" even after I've logged a several workouts using GPS. I've also noticed that after getting email notifications, it seems to get stuck showing one email even after I've acknowledged them all. If I turn the watch off and on, sometimes the email notification will reset, but as soon as one comes in, the notification icon stays on even after I've checked all emails.


    I usually activate the Track Me app and let it running until a GPS fix has been obtained. Then I switch back to the watch face and sunrise data etc is there. Then I turn off the Track Me app.
  • Former Member
    0 Former Member over 8 years ago
    To update the sun data, get a GPS fix, then select another watch face. Then select the MyWatch watch face and the sun data will show. The problem I have found is that if you choose to show the sun data, the WF will crash after another application runs or an email notification occurs. The only way I've found to get MyWatch stable is to delete it, then reinstall, then select the features/setting you want, but DO NOT update the sun data. I've had that setup running for days at a time on my 5X on FW 4.10.
    The latest FW release has improved WF stability, but the developer still needs to update the WF to match. So far the original developer has not posted an update nor released to application code for another developer to continue the work.
    This is my fvorite watch face even without the sun data. But it sure would be nice to have the update!
    One poster suggested that the sun data could be displayed as long as both week number and elevation were turned "off". I have tried this setup and it does not work. Only the no sun data option has worked so far for limited stability.
  • Former Member
    0 Former Member over 8 years ago
    Everything seems to working with this watch face running the new beta. I've been using it since last night with everything enabled and no crashes so far, knock on wood.
  • Former Member
    0 Former Member over 8 years ago
    Everything seems to working with this watch face running the new beta. I've been using it since last night with everything enabled and no crashes so far, knock on wood.


    Do you mean the 4.12 Beta?