Spontaneous Restarts

I'm experiencing spontaneous restarts with my Fenix 5X for the last few firmware releases (including the betas). Sometimes it happens during an activity and sometimes just in watch mode. I've reported this to Garmin, but they just say that a file is corrupt or fragmented and to delete my Workouts and/or Activity folders. I've had similar experiences when I first got my 735XT and Garmin told me to do the same with that watch too. However after a few firmware updates, I stopped experiencing the spontaneous restarts with the 735XT.

Below is from my err_log.txt file.

2604 (fenix 5x) SW ver: 410
Build Type: RELEASE
Commit:9adafd9d5decaad9f14f78090d8195abe0752573
ESN: 3946705890
06/09/17 18:03:00
RTL
errnum: 0x034
r0: 0x70ebfc60
r1: 0x77e2764e
r2: 0x70ebf9c9
r3: 0x70ebf9cf
r4: 0x77e2764e
r5: 0x00000039
r6: 0x70ebf908
r7: 0x00000007
r8: 0x718d2018
r9: 0x70ebf8a0
r10: 0x70ebf864
r11: 0x00000007
r12: 0x70ebf9c8
r13: 0x00000000
r14: 0x70ebf788
r15: 0x0850d8b5
r16: 0x08508cba
r17: 0x810f0200
r18: 0x40000000
r19: 0x00000400
r20: 0xe000ed38
r21: 0xe000ed34
r22: 0x00000000
Stack frame PC, SP: 0x08452eed, 0x70ebf6cc
Call Stack - SP at 0x70ebf6cc:
	0x083f6ccb
	0x08418453
	0x1fff19e9
	0x0850d8b5
	0x0850d8b5
	0x0850d8b5
	0x080ad853
	0x08417b05
	0x081feb6d
	0x084185f1
	0x08244c91
	0x0841750f
	0x08509489
	0x08418453
	0x08416d15
	0x082015f5
	0x08418453
	0x08417b05
	0x081fedc9
	0x0820dcdb
	0x08208749
	0x0822ffff
	0x08208b5b
	0x084da3e9
	0x084162ad
	0x00000000
	0x00000000
	0x00000000
	0x00000000
	0x00000000
	0x00000000
	0x00000000
Uptime: 118624786

0 ikim1967 over 8 years ago

If there is a little dmp file where that text file is located. Garmin would be able to match is to the code symbols and resolve that stack properly. That would show them the code line that is crashing.

I'm experiencing spontaneous restarts with my Fenix 5X for the last few firmware releases (including the betas). Sometimes it happens during an activity and sometimes just in watch mode. I've reported this to Garmin, but they just say that a file is corrupt or fragmented and to delete my Workouts and/or Activity folders. I've had similar experiences when I first got my 735XT and Garmin told me to do the same with that watch too. However after a few firmware updates, I stopped experiencing the spontaneous restarts with the 735XT.

Below is from my err_log.txt file.

2604 (fenix 5x) SW ver: 410 Build Type: RELEASE Commit:9adafd9d5decaad9f14f78090d8195abe0752573 ESN: 3946705890 06/09/17 18:03:00 RTL errnum: 0x034 r0: 0x70ebfc60 r1: 0x77e2764e r2: 0x70ebf9c9 r3: 0x70ebf9cf r4: 0x77e2764e r5: 0x00000039 r6: 0x70ebf908 r7: 0x00000007 r8: 0x718d2018 r9: 0x70ebf8a0 r10: 0x70ebf864 r11: 0x00000007 r12: 0x70ebf9c8 r13: 0x00000000 r14: 0x70ebf788 r15: 0x0850d8b5 r16: 0x08508cba r17: 0x810f0200 r18: 0x40000000 r19: 0x00000400 r20: 0xe000ed38 r21: 0xe000ed34 r22: 0x00000000 Stack frame PC, SP: 0x08452eed, 0x70ebf6cc Call Stack - SP at 0x70ebf6cc: 0x083f6ccb 0x08418453 0x1fff19e9 0x0850d8b5 0x0850d8b5 0x0850d8b5 0x080ad853 0x08417b05 0x081feb6d 0x084185f1 0x08244c91 0x0841750f 0x08509489 0x08418453 0x08416d15 0x082015f5 0x08418453 0x08417b05 0x081fedc9 0x0820dcdb 0x08208749 0x0822ffff 0x08208b5b 0x084da3e9 0x084162ad 0x00000000 0x00000000 0x00000000 0x00000000 0x00000000 0x00000000 0x00000000 Uptime: 118624786

0 mherald81 over 8 years ago

NAVE Gente

If there is a little dmp file where that text file is located. Garmin would be able to match is to the code symbols and resolve that stack properly. That would show them the code line that is crashing.

I didn't see a dmp file where the err_log.txt file is located.

0 abacaxi over 4 years ago in reply to ikim1967

got the same problem with my forerunner 935 and the error number is the same. did you ever find out what the error was?