Alarm Clock Self-Disabling

Last night I set the alarm clock on the 5X as I do most nights. This morning, the watch did not wake me up. I assumed that I had turned the alarm off and gone back to sleep. However, I've reset the alarm three times today for tomorrow morning, seen the icon on the watch face, only to have the icon disappear after a half hour or so. When I go to Settings-->Clock-->Alarm Clock, the alarm that I always use is there, but switched to "off." Has anyone else had issues like this? I have tried turning the watch off and back on, and setting the alarm from the iPhone app, both without success.
  • Last night I set the alarm clock on the 5X as I do most nights. This morning, the watch did not wake me up. I assumed that I had turned the alarm off and gone back to sleep. However, I've reset the alarm three times today for tomorrow morning, seen the icon on the watch face, only to have the icon disappear after a half hour or so. When I go to Settings-->Clock-->Alarm Clock, the alarm that I always use is there, but switched to "off." Has anyone else had issues like this? I have tried turning the watch off and back on, and setting the alarm from the iPhone app, both without success.


    I believe the alarm setting disappearing after sync with phone is a given at this stage. However I have not seen the issue with setting it through GCM. That has worked every time for me so far. (need to touch wood here)
  • Former Member
    0 Former Member over 8 years ago
    Alarm Clock Self-Disabling

    Last night I set the alarm clock on the 5X as I do most nights. This morning, the watch did not wake me up. I assumed that I had turned the alarm off and gone back to sleep. However, I've reset the alarm three times today for tomorrow morning, seen the icon on the watch face, only to have the icon disappear after a half hour or so. When I go to Settings-->Clock-->Alarm Clock, the alarm that I always use is there, but switched to "off." Has anyone else had issues like this? I have tried turning the watch off and back on, and setting the alarm from the iPhone app, both without success.


    I've got similar problem. Initially I thought I had mis-set the alarm but no, after a short period the icon vanishes and if I go to Alarm I find it has defaulted to 12:00. I have tried setting multiple alarms but to no avail. It is very annoying because I had come to rely on the alarm on my Fenix 3HR which I have just parted with and replaced with the Fenix 5S because, in my opinion, it is a much better sized watch. It may be a girls watch but I don't care, I think it is a great improvement on the 3 HR.

    I hope someone has a solution to this vanishing alarm problem.
  • Former Member
    0 Former Member over 8 years ago
    Create the Alarms in the Connect Mobile App and then sync them over to the watch.

    Same with settings such as Move Alert.

    Currently; settings you change on the Watch are being overwritten by the old settings still stored in the Mobile App when it syncs.
  • Former Member
    0 Former Member over 8 years ago
    Many thanks. I had just discovered that via another thread on the subject! Very annoying as this wasn't a problem on my F3HR and wonder why it's affecting the F5S.