HRM-Run update freezes the watch in "Searching" state

I have a HRM run that came with a Fenix 2, and when my F5 (on fw 2.96) offers to update it to version 6.60 and I accept, the watch simply sits there and says "Searching" forever in a completely frozen state. I can unfreeze the watch by connecting it to a computer via USB and disconnect it again, but I'm unable to get the update to proceed.

Have anyone else tried this update on a F5 successfully?

0 Former Member over 8 years ago

Hello Guys, I've opened a case in Product support and we did a lot of tests. I've just received this email from them: "We have release an update for the Forerunner 935. This update will allow the software update for the HRM Run to be sent successfully. Please ensure the Forerunner is up to date, this can be updated with Garmin Express and will be sent over to Garmin Connect Mobile."
I haven?t tried yet.

0 Former Member over 8 years ago

It worked! Thanks Garmin