This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Problems with Ant+ connectivity

Does anybody NOT have problems with third party ANT+ devices and the F5? My experience is as follows:
- Stryd: not usable; tons of drop-outs on runs. Most importantly long pauses of 30-60s with zero values
- Powertap P1 pedals: around 10-20 drop-outs on a 50 mile ride; most of these drops are really short
- Stages: Useless - zero connectivity - tried Bluetooth and ANT+

Wondering if the F5 is just flawed (weak antennas?) or if I got a bad model. Spoke to Garmin support two weeks ago and they asked me to wait for further software updates.

Are there people out there that do not have these kind of problems?
  • Third run since i thought that Garmin had sorted the issue, on the first two runs i'm confident that there were no dropouts but this one is showing lots of small ones. :mad::mad:
  • Still have dropouts on my replacement F5 (7.91) with power data coming off a Quarq PM. Think I'm going to have to push for a cross platform replacement when its superseded.
  • Former Member
    0 Former Member over 7 years ago


    Dont get me wrong and all this on watch which costs 500€? When little brother 935 can have connections to almost dead battery straps and watch battery at 10%... This is ridiculous ;)

  • I agree with you, but to be honest I don't see better watch, i would like to come back to f3 there is no issue like that , but also more option is not available
  • Former Member
    0 Former Member over 7 years ago
    well this is a first from Garmin

    The issue you are referring to is something that we are aware of and are working hard towards a resolution, however, we do not have a timeframe for this to be completed as yet.
    I have added you to the following case so that you will be notified once this issue has been resolved.

    Case #: PSC-945


    not holding my breath and I'll keep chasing but at least I have a reference to chase now
  • Former Member
    0 Former Member over 7 years ago
    I think it's interesting though what makes the HRM-RUN and other variants of the straps particularly so bad with the F5. I didn't have any drop outs from HR side but running dynamics had big gaps. RD Pod on other hand works mostly without drops unless paired with Stryd at the same time.

    From Stryd I haven't had even a one second drop out any more. Used to have those maybe once in a week or two when I first got the watch, so things have definitely improved on connectivity side with new firmwares.
  • Former Member
    0 Former Member over 7 years ago
    The problems persist with FW 8.00 on my Fenix 5. Have a power meter broadcasting ANT+ for both Fenix 5 and Edge 1000, the same stream shows drops on the F5 and correct values on the Edge 1000.
    Garmin, please put your act together and correct this!!!! Via FW update or if not possible, do a HW recall. But FIX IT!!!
  • I ALMOST went ahead and bought a Fenix 5 but... a sensible range of a couple of meters (Bluetooth would do) is an absolute must for my workouts! And I'll accept no less when even my old Ambit can do it.

    From what I understand, some of you have already been in contact with Garmin regarding the expected hardware revision. Do keep us informed! Needless to say, I will hold off from making a purchase for the time being.
  • I was also very hesitant to buy this version instead of the 935. I went with the Fenix 5 slate gray because it looks better with a suit. The watch was out of stock with my shop and they got fresh supplies a week ago from Garmin so it should be one of the latest versions.

    I have not had noticed any problems with the data from my HRM Run but the range between my iPhone and the watch is significantly shorter than what my 235 had. GPS accuracy has been good, but my Ambit3 Peak still is better (watch from 2014)

    Just bought a Suunto Foot Pod. Will report back if I see any issues with that.