Should I be worried? 5x screen goes nuts

So Ive had the watch for exactly a week with zero issues. Today I went to go for a run and I look down at my wrist and the watch is going nuts. It looks like a 1970s TV you have to hit on the side for it to go back to normal. I did a normal restart and everything is back to normal. Is this just a software bug or is it something hardware wise and I should just get it replaced now? Here is a video of it I took

drive.google.com/.../view

0 Volker over 8 years ago

Strange behavi

Strange behavior. Is there an error log file in the debug folder of the watch? If yes, send it to the fw team, please.

0 newtonfb over 8 years ago

Strange behavior. Is there an error log file in the debug folder of the watch? If yes, send it to the fw team, please.

There is an error file. Is there a link or email to send it to?

0 Volker over 8 years ago

Take this on: [email][email protected][/email]

0 sis651 over 8 years ago

Maybe a screen socket disconnection issue. Pebble watches had something like this. They put some paper etc. above the connector, so it doesn't go out itself.

0 jim_m_58 over 8 years ago

I notice some "cheese" on the right side by the secs too. (I worked with a graphics guy that called it that :) )

Even if a reset works, if it's something loose, I'd contact the place I got it, as this is strange, and might come back!

0 Garmin_ODQA over 8 years ago

Thanks, newtonfb! As you know we are speaking over email to further diagnose and resolve this issue for you.

odsweng