Firmware release V2.40 found bugs to be squashed

Seems like there are a few bugs I have experience and seen here as well.

1. Vibration alert setting has its own life... EVERY time you sync - Vibration alarm setting is turned off.
2. EPO file reports expired in System/About menu. (EPO files helps GPS get fast lock) maybe only display issue - or maybe it really does not work
3. [Added 19/03] - huge issues with stairs - My 3HR counted more up than down. On the 5X it is the other way. My 3HR was reasonably right and about 1 set of stair climbs out in a day (so about 5-8%) where the 5X shows about 30-40% too few stairs climbed.
4. [Added 19/03] - Compass Crash when adding maps?
5. [Added 19/03] - Basecamp Export track crashes 5X so only full reset brings it back.

Any others?

0 peakrodent over 8 years ago

AHA!

It's GARMIN CONNECT! Under devices settings the vibration and tones settings are off by default so when you'r watch syncs its sets them off again!

Go into GC and turn them on and sync and it'll all be fine again!

0 gasteropod over 8 years ago

For Key Tones and Alert Tones, but not Vibration. This is always disabled every time you sync irrespective of what you set it to in the app. Just hope they fix this quick.

To me it seems a bit silly that you can set anything in the watch if it's going to be reset whenever the app syncs which is very often. I had the same thing with the 12/24 hour setting too. It kept resetting to 12 hour until I realised I needed to set it in the app. I'd have expected the app to update from the watch if the setting in the watch is changed.

0 peakrodent over 8 years ago

Right enough - "vibration" did go back off again. The other settings are OK!

0 Former Member over 8 years ago

Intervals problem

If you set up the on watch intervals with a warm up.. when you press the lap button to go to the first interval you actually get the watch face.. you can't get the lap button to work.. I've mailed garmin.

The rest of the watch is brilliant.. I've even managed to find some free tops maps for the uk and loaded them up.. I thought the standard ones were good, not I get contours et al.. nice..

0 Former Member over 8 years ago

I did a small walk, then paused and clicked "resume later" then I resumed the activity but it's not showing the second half in my profile.

0 Garmin_ODQA over 8 years ago

Freezes; ceases to function. I've only had it happen once, when I was adding maps.

wannawander,

How were you adding maps and using the compass simultaneously? Can you explain in more detail? Did the device freeze or literally crash? A detailed description of your method to reproduce would be helpful. As described now we're not certain what you were specifically doing.

Thanks,

odsweng

0 Garmin_ODQA over 8 years ago

If you set up the on watch intervals with a warm up.. when you press the lap button to go to the first interval you actually get the watch face.. you can't get the lap button to work.. I've mailed garmin.

The rest of the watch is brilliant.. I've even managed to find some free tops maps for the uk and loaded them up.. I thought the standard ones were good, not I get contours et al.. nice..

Swoody,

Is this 100% reproducible for you? What software version are you on? Is the watch face you mention the actual customized watch face on your device or the clock data page found default in the data page loop of a run activity type?

Are there any other details/adjustments you've not listed that might be helpful? Anyone else reproduce this?

odsweng

0 gasteropod over 8 years ago

Just had a strange one.

At lunch time I was playing about with the golf app. I selected the app, waited for GPS, selected a local course. I said I did not want to create a score card but I just paged up and down through the different holes before I quit. Everything seemed ok.

But, I just connected the watch to my PC and got a sync error reported from express. Opening up express it tried to sync again and shows me an error:

Some files could not be uploaded to Garmin Connect.

Garmin\Scorecards\73MC3401.fit (Invalid File)

I guess this is a score card of some kind, but given I chose not to have one, I'm not sure why this got created.

The other difficulty I had to fix this is that this is a hidden file so I could not initially see it in the Scorecards directory to delete. I have saved a copy of the file in case someone at Garmin would like to take a look. It is 149 bytes long and appears to have been created when the watch was connected to the PC rather than when I started the golf app earlier in the day. Here is a hex dump of the file:

[FONT=Courier New]0000000 100e 07e9 0000 0000 462e 5449 0000 0040
0000020 0000 0700 0403 048c 8604 0407 0186 8402
0000040 0202 0584 8402 0100 0000 4af9 eb21 2339
0000060 3335 ffff ffff 0001 0a2c ffff 4126 0000
0000100 0031 0002 8402 0101 0102 00f0 42ff 0000
0000120 00c2 fd0b 8604 0402 0385 8504 0404 0585
0000140 8504 0406 0786 8604 0100 0102 0201 0108
0000160 0900 0001 0302 3556 ef33 7a7e 9b24 40b4
0000200 00ff 79c2 0024 4123 00ff 0000 0000 0000
0000220 0000 ff0e 0000
0000225[/FONT]

After manually deleting, everything is fine again.

0 unhombrecualquiera over 8 years ago

If you set up the on watch intervals with a warm up.. when you press the lap button to go to the first interval you actually get the watch face.. you can't get the lap button to work.. I've mailed garmin.

The rest of the watch is brilliant.. I've even managed to find some free tops maps for the uk and loaded them up.. I thought the standard ones were good, not I get contours et al.. nice..

Something similar happened to me on my fenix 3. Check if the lap button is set to "on" in the app settings, otherwise you can't trigger the next step in a workout.

0 Former Member over 8 years ago

wannawander,

How were you adding maps and using the compass simultaneously? Can you explain in more detail? Did the device freeze or literally crash? A detailed description of your method to reproduce would be helpful. As described now we're not certain what you were specifically doing.

Thanks,

odsweng

Sorry, my post was a bit misleading. I had previously been adding/deleting maps using the Garmin software on a Windows 10 PC. That's all I remembered doing which could have triggered the fault. I then disconnected from the computer, continued to use the watch as normal and looked at the "map" app, I noticed it wasn't rotating. I then exited it and looked at the compass, and the compass wasn't doing anything. I restarted the watch and it was fine. If there's an error log file or something, I can upload it and send it to you.

Incidentally, when I now add one of the maps I had previously added and deleted, "OpenTopoMap-Great-britain", Garmin Mapinstall says it cannot add the map to the watch, but other maps do install correctly.