Has it shipped yet. Has it shipped yet. Has it shipped yet.

Since you just posted the same on my review post, I figure I'll also copy my thoughts here too...

That sucks.

But, I don't think it's CT. They've provided pretty extensive detail on how they do credit card processing to folks who have e-mailed - and they don't see/store numbers, rather, it's all handled by a major credit card processor. Here's what they provided when I asked:

"• The site is PCI Compliant and certified by reputable 3rd party vendor (Trustwave)
• The site undergoes regular malware scans, both by our hosting company and the 3rd party PCI compliance vendor (latest scan last night showed no malware present)
• The site operates with credit card processing technology where credit card numbers are never exposed on our site, numbers are encrypted and sent directly to credit card processor and only tokens are passed back-and-forth between site and processor.
• The site does not store any credit card info, credit cards are stored via the processor in their vault. Only customers can edit credit card info, and even then card number is masked.
• No credit card information is taken over the phone. This ensure that no one but the customer has access to credit card data.
• We have strong security measures in place to access Admin site areas: whitelist IP ranges, strong user password requirements, etc."

That said, I was curious was the US fraud rate is for credit cards. Stats I could find peg it at 46-48% of Americans have credit card fraud over the previous 5 years (stat from 2016). So basically, half of all Americans, or 10% of US folks per year. And thus...10% of people who use any credit card regardless of company (Amazon, Apple, or Clever Training). With thousands of DCR readers using a given vendor - then some may draw conclusions. Or more likely, it's just random timing coincidence.

I'd say that the once every 10 years (if you want a different way to look at 10%) is actually pretty accurate for me and my US based credit cards.

Just my two cents...

Since you just posted the same on my review post, I figure I'll also copy my thoughts here too...

That sucks.

But, I don't think it's CT. They've provided pretty extensive detail on how they do credit card processing to folks who have e-mailed - and they don't see/store numbers, rather, it's all handled by a major credit card processor. Here's what they provided when I asked:

"• The site is PCI Compliant and certified by reputable 3rd party vendor (Trustwave)
• The site undergoes regular malware scans, both by our hosting company and the 3rd party PCI compliance vendor (latest scan last night showed no malware present)
• The site operates with credit card processing technology where credit card numbers are never exposed on our site, numbers are encrypted and sent directly to credit card processor and only tokens are passed back-and-forth between site and processor.
• The site does not store any credit card info, credit cards are stored via the processor in their vault. Only customers can edit credit card info, and even then card number is masked.
• No credit card information is taken over the phone. This ensure that no one but the customer has access to credit card data.
• We have strong security measures in place to access Admin site areas: whitelist IP ranges, strong user password requirements, etc."

That said, I was curious was the US fraud rate is for credit cards. Stats I could find peg it at 46-48% of Americans have credit card fraud over the previous 5 years (stat from 2016). So basically, half of all Americans, or 10% of US folks per year. And thus...10% of people who use any credit card regardless of company (Amazon, Apple, or Clever Training). With thousands of DCR readers using a given vendor - then some may draw conclusions. Or more likely, it's just random timing coincidence.

I'd say that the once every 10 years (if you want a different way to look at 10%) is actually pretty accurate for me and my US based credit cards.

Just my two cents...

Commenting just on statistics, not any particular vendor, if this is normal random occurrence, we should hear about similar problems from people ordering from other vendors.

Not really. I guarantee you that had someone made the same post with any other vendor, folks would have said 'me too'. It's a simple numbers game. Someone decided to randomly connect two dots in a forum full of dots. No different than saying it was stolen by Amazon or Best Buy or REI or Apple (all without any proof). Instead, it just so happens that people here all bought units, thus a common thread. But in reality, the common thread is you had a credit card in America.

Again, just my two cents in understanding credit card fraud (and working at a major bank for a while).