Hi everyone,
I a question to Garmin, a complain and an open question for everyone around here.
To Garmin, how long are your watches supposed to last ?
I bought a Garmin Fenix 5X plus on the 15th of January in 2019 for 4,469rmb.
Very happy with the product until less than 4 years later, around November 2022, the watch shutdown every time I try to record a new activity.
After trying everything I can (save my data, double check updates through garmin mobile app, take off additional apps, then wipe and reset to factory settings), I was left with no other option than send it for repair.
Feedback from repair: the motherboard need to be replaced, 2,440rmb... ok...
so... after 4 years (less) I need to reinject more than half the original cost of my original purchase...
or sit on the original 4,469rmb price and a stupid watch (not smart anymore, can't record activity).
Obviously I'm not happy at all with my purchase at this point and I'm on the fence whether to go with repair, look for a new watch: suunto, coros...?
Now, to anyone reading this? How long have you had your watch for ? Did you had some repair cost to keep it going ? after how long ?