Fenix 5Plus keeps turning off

Hi, my Fenix 5Plus has started turning itself off randomly, the behavior occurs during training and during normal day to day use without any activities running, sometimes it will allow me to reboot by turning on normally and other times it will need an extended press of the light / power key. I've tried factory reset and the issue is still apparent. I'd be happy to try a software reinstall if anyone can advise me how to do that. Thx!

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