fenix5s shuts down when I try to access running mode

7515117 over 2 years ago

Press right-hand top button once = treadmill

press again = timer

press for the third time = switches off

seems to work for Hike and Walk functions

also shuts down when I discard a walk

Top Replies

+1 Garmin - Chris over 2 years ago

I am sorry there is an issue.

Please try the following:

Hard Reset: Hold down your top left power button until your watch shuts off then let go once off

If you continue to have the issue, please reach out to Outdoor Product Support in your region.