My fenix 5s plus will not charge

Zoe1981 over 3 years ago

I have been struggling to charge my fenix 5s watch on a number of occasions and now it won't charge at all.

The connectors are useless and its a design fault. What can I do to get it to charge????

Top Replies

RunR over 2 years ago +1

I agree that the current cable is not the best, the one of a Fenix 3 was far better. Nevertheless it works and when the connector is loose, it helps to compress it a bit in the middle with pliers.

When…
Garmin - Chris over 2 years ago in reply to Zoe1981 +1 verified

I am sorry your watch is no longer charging. Please review this article:

- Cleaning the Battery Contacts on a Rechargeable Garmin Watch

If your issue continues, please reach out to Outdoor Product Suppo…

All Replies

0 Zoe1981 over 3 years ago

Its been like this for twelve months. We constantly have to clean the contacts.

0 RunR over 2 years ago

I agree that the current cable is not the best, the one of a Fenix 3 was far better. Nevertheless it works and when the connector is loose, it helps to compress it a bit in the middle with pliers.

When it comes to the contacts on the watch, they look like new on mine afterr 2,5 years. I rinse the watch after every sweaty activity and I do not use those silicone caps, because this can preserve humidity and forster corrosion.

+1 Garmin - Chris over 2 years ago in reply to Zoe1981

I am sorry your watch is no longer charging. Please review this article:

- Cleaning the Battery Contacts on a Rechargeable Garmin Watch

If your issue continues, please reach out to Outdoor Product Support in your region found at the bottom of the article.

0 Malyqify over 2 years ago

I had the same problem, but could solve it by attaching the cable to a laptop or powerbank instead of a charger.