Your device does not support any card in this region

1400391 over 3 years ago

Phone: SM-G930F

Android version: 8.0.0

Watch: FENIX 5X PLUS SAPHIRE BLACK

Garmin Connect v: 4.48

Watch Software version: 15.40

Garmin Pay Error Message: No Cards Supported. Your device does not support any card in this region.

It's something that can be fixed or should I return the watch?

Mention: I tried everything from re-installing the Connect app, re-connecting the watch to device, deleting data/cache. the solutions found on the forum do not work.

Thanks

Top Replies

Garmin - Chris over 3 years ago +1 verified

I am sorry you are having an issue with Garmin Pay. I show ~14 banks and their cards that are supported and should work for your country.

- Garmin Pay Participating Banks

Please double check to see if your…
1400391 over 3 years ago +1

Hi Chris,

Thank you for your answer. Coming back with an update. From Garmin Express (Laptop) the watch was up to date. The solution was on watch, from settings and use Install Option. (Even though everything…

All Replies

+1 Garmin - Chris over 3 years ago

I am sorry you are having an issue with Garmin Pay. I show ~14 banks and their cards that are supported and should work for your country.

- Garmin Pay Participating Banks

Please double check to see if your card is listed as supported by your bank. If your card is supported, please highlight my name and send me a private message. Thank you!

0 1400391 over 3 years ago

Hi Chris,

Thank you for your answer. Coming back with an update. From Garmin Express (Laptop) the watch was up to date. The solution was on watch, from settings and use Install Option. (Even though everything was already update)

After this I managed to add cards in Garmin Pay.

Regards

0 Andrey_Shatalin over 3 years ago in reply to 1400391

Hi 1400391,

I've got exactly the same problem with Garmin Pay connection to my watch. Could you please provide more detailed steps for this issue resolution.

Cheers, Andrey

0 1400391 over 3 years ago in reply to Andrey_Shatalin

Hi,

I did a software update from the Watch (Settings -> System -> software update) and then it worked.

Regards,

0 Andrey_Shatalin over 3 years ago in reply to 1400391

Thank you!