Fenix 5, during activity I get Blue Triangle Screen, then pause, restart and then it refinds GPS

Hi,

I have had the Fenix 5 for a couple of years and no issues.

This last week and am getting constant issues.

I get GPS and get going then the watch goes to the blue triangle screen, the comes back activity paused. I restart and it then says it has found GPS.

It happens intermittently but I have lost one run entirely as it got stuck on 0.47 miles.

The only thing I have done recently is install Garmin Explore on my iPhone. I have removed this now but as things stand have not tried a new activity.

Help would be appreciated.

Jim

Top Replies

Garmin - Chris over 3 years ago +1 verified

I am sorry you are having serious issues with your Fenix 5 Plus series watch. I am sending you a Private Message to work with you directly.

For other customer's that come across this thread, you can try…

All Replies

+1 Garmin - Chris over 3 years ago

I am sorry you are having serious issues with your Fenix 5 Plus series watch. I am sending you a Private Message to work with you directly.

For other customer's that come across this thread, you can try resetting your watch going to System > Reset menu. If the issue continues, please reach out to Outdoor Product Support in your region.