GPS distance tracking problem, Fenix 5x plus

Hello there,

can you help me what should I do with my fenix 5x plus watch in terms of GPS? I've just ran something about 6.5kms in 30mins (according to a map) and my watch states that it was merely 5k... I know that it is possible to have some kind of issues with GPS, however... 1,5km difference?

I resolved this issue by downloading the gpx and reuploading it - there was all of the sudeden the correct distance but I really hope that it would not be necessary to do it with all workouts from now on. I had the same issue yesterday (difference of 700m), but not before that (so it was probably not caused by the date and 53rd week problem...).

What should I do, what is the problem here? Thank you
Honza

0 Data over 4 years ago

I experience the same issue (sometimes) since around August 2020, more often during the past weeks, and don't have any idea what causes it. It is not a GPS problem: the track is correct. The activity file (FIT) misses information in the Distance field, so calculated distance is off, despite all GPS data being there.

Please report it to Garmin, so that they are aware.

I don't know of a solution, sorry. I run with 2 watches and merge the FIT files if the file from the Fenix 5 Plus has missing data.

0 6360434 over 4 years ago in reply to Data

Hello there, Twinaxx, thank you for your words, I've sent it to the support...

Thanks again
HG