This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Bluetooth keeps dropping out - iPhone / F5Plus

Former Member over 5 years ago

Hi Everyone

I am continually having problems with the bluetooth connection between my iPhone XS and my Fenix 5 Plus. I have recently totally wiped my iPhone and set it up from scratch (not from a prior backup) and also yesterday did a factory reset on my Fenix 5 Plus too.

I thought all was going well (ie bluetooth staying connected) but in less than 24 hours it had dropped again. It never seems to re-connect either, and this is a real pain as I do use the notifications function on the watch.

Is this just how they all are or is there something going on with my watch?

I am on software version 13.00 on my watch and 13.6.1 on my iPhone, but I've had this problem for many versions of both watch and iPhone firmwares.

Thanks

Will.

Top Replies

All Replies

0 typ993 over 4 years ago

I've had an iPhone 6s and had no problems. I just got an iPhone 12 mini and about as soon as I hooked it up to the Fenix, I started getting the Connected/Disconnected alerts constantly when I walked to the other side of the house from where the phone is. Using latest updates on both the iPhone and Fenix. I'm not sure if this could be a Bluetooth version issue (older vs. newer iPhone) or if the iPhone 6s just puts out a stronger Bluetooth signal.

0 typ993 over 4 years ago in reply to Former Member

Also, I tried disabling DeviceManagement.Framework and it didn't help.

0 Former Member over 4 years ago in reply to typ993

Sorry to hear that. I can say this really helped me and so far so good. Wish there was a definite way to isolate this problem as it truly sucks!

0 timmo_aus over 4 years ago

As noted in another thread, try update your watch with Garmin Express, a new ANT/BLE/BT 6.11 is available. I’ve had the same issue as you, and this update seems like it’s fixed things.