Can't get past add card in Garmin pay

I used to have my card added to garmin pay and for some reason the card got removed. I went to try and add the card again, and I can't get past clicking "add card".

here is a video of the problem

https://youtu.be/2gs83qG2f28

Android 9, Connect app version 4.31

Top Replies

JeyJey over 4 years ago in reply to Grogie +1 verified

Clear the app cache on Android settings, them install the updated version of the app, if there is not new version you should wait until Garmin update the app, they usually do beginning each month. For…

All Replies

0 CMA-CPH over 4 years ago

If you haven’t already been in contact with your bank, I would do so to make sure, it is not an issue with them.

0 Grogie over 4 years ago in reply to CMA-CPH

Did you watch the video? I can't even get to the screen to enter my details.

+1 JeyJey over 4 years ago in reply to Grogie

Clear the app cache on Android settings, them install the updated version of the app, if there is not new version you should wait until Garmin update the app, they usually do beginning each month. For me it works the only back drawn is wait for the next app update. Why? O don't know is a Garmin bug as many others

0 racameron13 over 4 years ago

I get similar issues with iOS, simply don't even get to the point to add the card, keeps saying the device isn't connected even though it is. I think it must be a Garmin Connect app bug that affects some users.