Running Dynamics not working with HRM-Run Sensor.

Hello, I have just purchased a Fenix 5 Plus and I'm coming from an old Fenix 2 which already had running dynamics with HRM-Run (old version).

I am having this issue, the HRM-Run Sensor records HR but not RD.... did anyone found a solution for this? Do I have to return the device?

I have seen many threads on this, but they are all 2 years old and really not solving the issue. Sorry to repeat again.

Thank you!

Top Replies

ALEX VILADIU over 4 years ago +1

Updated!

Finally I tried with the REMOTESW option but did not work. Then I tried with the Fenix 3 from a friend and everything was ok!!

All Replies

0 ALEX VILADIU over 4 years ago in reply to philipshambrook

I have tried everything. Nothing....

It is difficult to understand how that can be so difficult, why there is no way to force an update that is there since 2014.... meanwhile, some friends with the same device have their sensors updated since long time ago. It seems done to force you to buy latest sensor.

0 ALEX VILADIU over 4 years ago in reply to philipshambrook

Thank you for your constant help!

0 DL over 4 years ago in reply to ALEX VILADIU

Hi,

Whereabouts do you see that firmware version please?

If I go to sensors & accessories on my watch and the HRM-Run about part it shows me as software version 3.4 and battery OK. I don't see any firmware info or possibility to update it though (thought it was controlled via updates pushed from the watch?)

Cheers,

David

0 ALEX VILADIU over 4 years ago in reply to DL

See update history here:

www8.garmin.com/.../download_details.jsp

0 DL over 4 years ago in reply to ALEX VILADIU

Hi,

It seems 3.40 is the latest version for my version of the HRM-Run belt, 6.40 is for other versions -

https://forums.garmin.com/outdoor-recreation/outdoor-recreation/f/marq-series/161228/updating-garmin-hrm-run-software-red-belt/882969#882969

Garmin......................?

Cheers,

David

0 Former Member over 4 years ago in reply to ALEX VILADIU

ALEX VILADIU

most likely the algorithm that does the update via ANT is not available on your device

you can extract the content of this zip in the REMOTESW folder on your watch 0842.6B175201.zip

for the update to procede you have to wear the HRM RUN sensor and paired(connected) with the watch

when this fails

check to verify the content of garmindevice.xml for something like this

<UpdateFile>
 <PartNumber>006-B1752-01</PartNumber>
 <Version><Major>6</Major><Minor>60</Minor></Version>
 <Path>GARMIN/REMOTESW</Path>
 <FileName>6B175201.RGN</FileName>
</UpdateFile>

this is info that your HRM RUN is known by your watch

when this fails

you can install Garmin Webupdater and let it check for available updates for your watch

when this fails also

find an old Garmin watch like FR620, FR920XT, Fenix3 and do the HRM RUN update with help of these devices
they should still have the algorithm to update via ANT

happy & safe sporting

0 ALEX VILADIU over 4 years ago in reply to Former Member

Wow, great info!

Then you mean that if I put the data in zip file inside the folder of my watch it will update the HRM-Run?

If not, I have friends with F3, I can try to let them update it....

0 Former Member over 4 years ago in reply to ALEX VILADIU

ALEX VILADIU

hi,

ALEX VILADIU said:
Then you mean that if I put the data in zip file inside the folder of my watch it will update the HRM-Run?

when all mentioned conditions are met .... yes

ALEX VILADIU said:
If not, I have friends with F3, I can try to let them update it....

yes, but do not shoot me when not

go for it and have success

happy & safe sporting

0 philipshambrook over 4 years ago in reply to DL

Different model

0 ALEX VILADIU over 4 years ago

Updated!

Finally I tried with the REMOTESW option but did not work. Then I tried with the Fenix 3 from a friend and everything was ok!!