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What happens with Fenix 5x Plus sync with Sopitfy ?

Former Member over 5 years ago

Garmim Team,

please clarify what happens whith Fenix 5X Plus uptade version that unable the device to sync Spotify play lists ?

wifi is ok | password ok | device updated by garmim connect

Please urgent revert.

Top Replies

Garmin - Chris over 5 years ago in reply to Culex42 +2 verified

EDITED 4/15/2020: - Spotify issues should be resolved for both the iOS and Android versions of the Connect Mobile APP.

These Support Center Articles may also be helpful:

- Instructions to Sync Spotify Mu…

All Replies

0 Garmin - Chris over 5 years ago

I have sent you a private message.

0 Culex42 over 5 years ago

If I understand right, after this last update the sync failed?

Because that's what has just happened to me. I have selected Update Downloads and it ended with error Sync Failed. Tried second time didn't even start. Tried third time, the watch restarted!

Tried another time, failed. Only after "fiddling" with Spotify app (read I have set the one Playlist that has changed to Download to phone) it synced, even though in a funny way (adding the % as usual when suddenly completed after some 50%).

+1 Garmin - Chris over 5 years ago in reply to Culex42

EDITED 4/15/2020: - Spotify issues should be resolved for both the iOS and Android versions of the Connect Mobile APP.

These Support Center Articles may also be helpful:

- Instructions to Sync Spotify Music and Requirements to Sync Spotify Music

ORIGINAL POST:

There was a new version of the Garmin Connect Mobile APP released April 7, 2020. Please update through your Android Google Play store or Apple iPhone APP store and try your Spotify Music APP again.

0 Culex42 over 5 years ago in reply to Garmin - Chris

Stil waiting for it to test. The current version in the Google Play Store is 4.29 from 31/3. Probably takes longer to review.

0 Garmin - Chris over 5 years ago in reply to Culex42

Culex42 - I have sent you a Private Message.