HRM RUN not found when start a new run activity after a previous run activity with HRM Run and bluetooth headphone

Hi,

Watch : Fenix 5plus Saphire.Firmware 9.00. But was the same with previous FW Versions.

I start a run activity, connecting my HRM RUN, STRYD and a bluetooth headset and hear music via Amazon music during the run.

Next day when I start a run activity my HRM RUN ist not found by the watch. I have to reboot the watch and the HRM is directly connected.

This happens only when I heard music via headset.

Any ideas how to fix it ?

Regards

Richard

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0 SAHO over 5 years ago

I've had the exact same issue you are describing a few times lately. A hard reboot always fixes it immediately.

Unfortunately I'm not aware of any permanent fix, I just wanted to confirm that you are not the only one experiencing this

+1 Former Member over 5 years ago

I've had this happen one time recently. I thought my HRM-Run was finally dead as it's on its third watch. Replaced the batteries and had about given up. Last ditch I rebooted the watch, and poof it's been fine since. I assume it's a similar/same bug.

0 Richy over 5 years ago

I can reproduce it as often I want.

Start run, connect HRM Run, Stryd an headset.

Hear music 1 Minute.

Stop run. Disconnect all.

Try to connect HRM Run agin. Device not found !

Reboot watch . Device connected

0 Former Member over 5 years ago in reply to Richy

That feels like my normal process. I typically connect my HRM before going into run activity. However I sometimes start music first, sometimes go into the activity first. But it's only stopped connecting that one time.