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Training Load

Hi I use my fenix 5 plus for running and my garmin.1030 for cycling. The cycling load is being recorded however the running load is not (see above) and therefore training status is not accurate? Is this a known problem

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trickyg over 5 years ago in reply to lj50 +1

I raised a case a few months ago and was told the issue is with both devices and would be fixed in August which has come and gone.I will respond to the last email and update this post

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0 lj50 over 5 years ago

It's a problem many of us have similar problems. There is a long thread about it elsewhere where we've been told (months ago) that it is being worked on. Requests for an update since have gone ignored.

I would urge you to log a support ticket. I think those of us that have have been told that we're the only ones to report it so the more people that do, the harder it is for them to deny it.

0 trickyg over 5 years ago in reply to lj50

I raised a case a few months ago and was told the issue is with both devices and would be fixed in August which has come and gone.I will respond to the last email and update this post

0 dubak7 over 5 years ago

How to get to this screen in the garmin connect app? Thanks!

0 trickyg over 5 years ago in reply to dubak7

Performance » training status then select your device and then click on load

0 dubak7 over 5 years ago in reply to trickyg

thanks for the help but i can see only this screen:

0 Former Member over 5 years ago

I am having similar issues. It appears Garmin is shipping SW that does not work. I am going to open a support ticket to see why things are broken hopefully they fix. Either that or I think it is time to switch to a different platform.