threadmill calibration disapeared

grunk

same thing happened to me on the FR935 and Stryd

all of a sudden after firmware update NO menu and NO option to calibrate and save

did a reset to default via watch menu

need a run to verify if successful 

happy & safe sporting

grunk, Former Member

update...setup the watch from scratch after a reset to default via watches menu

used Stryd connected via Zones datafield

Stryd footpod turned off

Stryd power not paired

first treadmill run : TM 2.00km // FR935 3.41km >calibrate & safe menu showed up again ! > calibrated and saved !

second treadmill run : TM 2.00 // FR935 2.00km > only saved no calibrate and save

third treadmill run: TM2.00 /FR935 2.05km > only saved no calibrate and save

so it seems, I have been talking nonsense in some other (FR245) threads

what happened before...

treadmill runs with Stryd as footpod, calibrate and save did not stick

Garmin issued a firmware with a treadmill calibrate fix

menu "calibrate and save" vanished from my FR935

reset to default via watches menu and setup from scratch(no restore) got the menu back

happy & safe sporting

have been running 5-6-7-8-9-and 10 km and still no option to calibrate but used to be there everytime ? 

solved for Former Member

After about 3 weeks of trying all kind of troubleshooting methods I managed to fix the calibration issue. Here is what I did.

In the past I have tried to reset the watch to factory defaults twice, but back then this didn’t fix the treadmill calibration issue. I have to admit that all my attempts to reset the watch were before, when the watch still had an older SW version.

Meanwhile I upgraded to the latest official SW version 3.10. But again this DID not fix my issue.

Then I tried things that other people advised me to do, like running with GPS, or adjusting the stride length manually (but apparently that is just for walking.

None of these methods worked. When I was about to put my watch on ebay, I said I will give it another try to do a last factory reset, and try the calibration once more.

After the factory reset I did not install any app or face from the IQ site, I didn’t change any settings in the watch, I left everything as the default

I ran then first time a 5k, and the watch recorded 7.6k (that was expected, because for the first time it never gets it right). The I calibrated and saved indicating that I ran 5k. At the next TM run, I ran also 5k, and amazingly the watch indicated this time the good distance, pace and speed. At the end of the race it showed 5.01k. This is very accurate.

So to wrap up, I don’t know why after my first resets the problem was not solved, but this time it was.

Another question that I have is why the watch ended up to behave like that with this calibration bug? Was this because of the few watch faces, apps, and widgets that I downloaded from the Connect IQ site? No idea.

In the end I will the watch. BTW Garmin support didn’t know how to fix the issue.

I hope this helps other people who have the same issue 

happy & safe sporting

I am the one who wrote this... you send it back to me?

Mine is quite accurate on 5X+ and also have footpod.  These auto calibrate on outdoor runs.

However in the treadmill activity, the menu has NO option to calibrate and save even after a lengthy run.  Commenting on behalf of a friend who also has a 5X+ and his is way out even with outdoor runs.

My F5+ (9.72beta) still has the option "calibrate and save" after stopping the treadmill activity. Unfortunately it is not possible to not combine it with "save". This is relevant for me because I use a multisports activity in the gym and I switch to strength training after treadmill.