Navigation does not work due to not enough memory

Former Member over 6 years ago

I am using the Fenix 5 Plus mainly for running activities, including the music player feature (spotify). When I try to use the navigation feature, it says not enough memory is available to perform navigation. Does anyone know how much memory should be free on the watch to be able to use the navigation feature?

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Garmin-Heath over 5 years ago +1 verified

Here is a useful article for you to use to remove some of your past activities off your device:
"Removing Recorded Activities to Free Up Memory on a Garmin Fitness Device"

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0 Sam201176 over 5 years ago

I have exactly the same problem as mentioned by the op...

Fenix 5x plus 8.40...latest maps. Brand new watch.

Error code not enough memory.. when trying to navigate to... for instance a poi.....or plot on the map.....even a short distance is not possible.... on the pre installed maps.... or any other map I've installed. The answer is to power cycle my watch when it happens....about every 5 to 9 activities.

Also Motorcycle and Automobile routing has been discontinued on my device.... but works with third party routable maps.

I'll report it by phone to customer support.

0 Sam201176 over 5 years ago in reply to Sam201176

Just contacted product support by email and phone.. ... Apparently I'm the first to report the issue!.......

Its not going to be escalated until I delete my poi's to rule out the problem.... It would also be very helpful if others reported it.